The Call Protect app gives you more control over unwanted and nuisance calls. Customize your call blocking settings and more including:
- Block Spam Risk labelled calls: Send unwanted Spam Risk calls to voicemail or block them entirely
- Send unknown callers to voicemail: Enable the Unknown Callers feature to send callers not in your contact list, to voicemail.
- Add to your Personal Block List: Add individual, unwanted callers to your own block list
- Read User Comments on flagged calls: See what other users are saying about calls that have been flagged
- Use Siri Shortcuts to block and report: Block and report spam calls with Siri voice commands
- Report Spam Calls: Tell our team when a call is spam or fraud. Your reports help us to continually improve the service for everyone
With the network feature on your account, you already get a heads up on potential nuisance calls* and automatic fraud blocking. Take more control over other unwanted calls with the app.
Call Protect users also receive access to AT&T Mobile Security which helps protect your phone from malware, viruses and other mobile threats. Req’s download of separate apps.
Avail. for AT&T postpaid, business and FirstNet wireless customers with eligible wireless service.
AT&T Call Protect Plus (In-app purchase):
- Caller ID*: Gives you caller details on incoming calls
- Custom Call Controls: Block, send to voicemail or allowing entire Categories (Incl. Telemarketers, Nonprofit, Surveys, Account services, Private and Political) of callers
- Reverse Number Lookup: Shows caller details when you enter a U.S. number. Up to 200 queries per user within 24-hour period.
*Available in AT&T HD Voice coverage areas
AT&T Mobile Security & Call Protect Terms: Automatic Fraud and Spam Risk Blocking: May inadvertently block wanted calls. Nuisance Call warnings: May include service messages and/or other permitted calls. Personal Block List: Permits blocking of individual phone numbers (excludes private numbers). Manage all settings via app.
AT&T Call Protect Plus: Subscribers pay $3.99/mo. Auto-billed every month through your iTunes account unless canceled. Subscription automatically renews and your account will be charged $3.99 unless auto-renew is turned off at least 24-hours before the end of the current period. To manage your AT&T Call Protect Plus (“Plus”) subscription, go to iTunes. Once your Plus subscription is canceled, you will be downgraded to the basic, free version of Call Protect. To remove the service entirely, you must cancel within the app or via myAT&T, after your iTunes subscription period ends. Payments are nonrefundable (subj. to applicable law).
Custom Call Controls: All call categories, except Fraud, are automatically set to allow. Manage all settings via app.
Rates: Data charges may apply for app download and usage. Other charges and restr. may apply.
Eligibility: Compatible device is required: iPhone 6 or newer running iOS 9.3+ and includes AT&T HD Voice-enabled smartphones. Smartphones sold by other carriers may not be eligible. Excludes AT&T PREPAID.
For complete terms for AT&T Call Protect, see att.com/callprotectterms
For complete terms for AT&T Mobile Security, see att.com/mobilesecurityeula
Ratings and ReviewsSee All
Great feature, broken Plus support
The app itself is a godsend. Being able to see and block spammers, telemarketers etc. integrated into both the phone display and at the network level itself is great.
However, the app is broken in one very significant and unacceptable way. Some of the features (e.g. auto-blocking telemarketers, as opposed to just spammers) are hidden behind a $3.99/mo. “Plus” subscription. We could argue over whether the extra charge is warranted, but that’s not what this review is about. No, the issue is that the subscription option DOES NOT WORK. I have paid for it, it appears in my iTunes billing, etc. but the relevant screens in the app still say “upgrade to Plus!” I was able to access the extra features once, when I first unlocked Plus, but in every subsequent app access they are hidden again as if I never upgraded. When I click “upgrade” from within the app, it says “you are already subscribed” but the relevant menu systems do not appear – it keeps advertising a service I already paid for.
This is an incredibly bad error to have. The app essentially has taken my money and given nothing in return. Fix this, AT&T.
A must have app!
This app works as advertised and for what I want it for. I’ve read some of the negative reviews and I have to disagree. With the advent of VOIP it’s nearly impossible for any telephone to screen and block every scammer that calls because they just keep generating new numbers or spoofing good ones, but it does a fairly good job. What many don’t realise is that they will have to provide input and participate in the process. Every time you do get a call that is a scam/spam, report it and block it. I understand that some think it should happen automatically EVERY TIME, the truth is that the numbers have to be checked against a database of reported numbers. If NOBODY reports the numbers, then how is the company supposed to know it’s a scam/spam call (DUHHHH).
Now that I’ve been using it, I do see that many of the nuisance calls are getting screened for me. Some are being Flagged and suspect, while others are Autoblocked.
In conclusion, have patience with and report the numbers that don’t get screened and it will get better.
The app rarely registers scam calls, and only 10% of the time does it display SPAM RISK when I receive robo calls. BUT...AT&T will block all robo calls by identifying the SSID of all incoming calls to my phone for $3.99 extra a month! Hey AT&T...you know these frauds are being perpetrated against your customers and you have the ability to stop it, by instituting caller-hardware filtering software. Do you do it for the safety and security of your customers? No, you tell them they should pay to to stop allowing the criminals your system knowingly allows to continue committing these crimes. That is aiding and abetting when you knowingly assist the criminal. Then to appease your long-standing customers who are disgusted by your lack of assistance in preventing the continuation of the frauds, you offer this app which makes the customer have to manually filter out ‘most’ of these calls, when your internal software would block the calls from going through in the first place. Sadly, after nearly 20 years with you, I think it’s time to look for another provider...merely on principal - even if the other company doesn’t offer anything more in protection from these menacing calls. Thank you from the bottom of my heart, but your offer to block these criminal calls is nothing but extortion when it is your service that is the vehicle for their existence!
- AT&T Services, Inc.
- 31.7 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- ©2020 AT&T Intellectual Property. All rights reserved. AT&T and Globe logo are registered trademarks of AT&T Intellectual Property. All other marks are the property of their respective owners.
- In-App Purchases
- AT&T Call Protect $3.99
With Family Sharing set up, up to six family members can use this app.