Application allows user to activate and manage the AT&T MicroCell. This application allows you to:
• Activate one or more MicroCells
• Add new users to your Approved User List for each of the managed MicroCell(s)
• Change the location of your MicroCell(s)
• Update your primary email address
• Disconnect your MicroCell(s)
•Updated for privacy concerns
•minor updates with screen layout on first screen
Ratings and ReviewsSee All
MicroCell support and devices discontinued
As a longtime customer of AT&T Wireless, I have been utilizing the MicroCell for almost 5 years now and actually owned two before the older model decided to no longer function. After troubleshooting myself, I decided to contact AT&T Wireless tech support. The ended up telling me that they had disconnected the product altogether due to the "Wi-Fi Calling" feature now rendering the MicroCell useless. In fact, I was supposed to receive a phone call two days ago and I'm still waiting for someone to provide an answer on whether they will replace the MicroCell that malfunctioned. My guess is that no one will receive a satisfactory answer to your questions. Good luck everyone!
I have kept my old microcell working by replacing the power supply 3x, using supplies with more current capability. It can be not working and still have all green lights on. Every few weeks I have to remove power to force a reset so it will connect our phones. The app is pretty much useless, I can only log into it from the ATT online troubleshooting. The app never lets me successfully log into it to do admin stuff. Also, WiFi calling is not a good substitute. We have WiFi calling on but have frequent dropped calls if the microcell is out to lunch. Cell signal is poor even though we live in a well populated area of Orlando.
Does this app still work?
I can’t connect to our microcell. I get emails saying the microcell can not connect. What’s up with that. It happens when no one is home. This is the worst AT&T product I’ve ever owned. It doesn’t work. It doesn’t appear supported and it’s not good for anything. Do not but a microcell from AT&T, take one if they give it to you or use this app. None of them work. Very sad, very sad, but what else is expected of AT&T? They are still a phone company (though more focused on technology) than a tech company. Though this product and app contradict that!
With Family Sharing set up, up to six family members can use this app.