Application allows user to activate and manage the AT&T MicroCell. This application allows you to:
• Activate one or more MicroCells
• Add new users to your Approved User List for each of the managed MicroCell(s)
• Change the location of your MicroCell(s)
• Update your primary email address
• Disconnect your MicroCell(s)
•Updated for privacy concerns
•minor updates with screen layout on first screen
Ratings and ReviewsSee All
MicroCell support and devices discontinued
As a longtime customer of AT&T Wireless, I have been utilizing the MicroCell for almost 5 years now and actually owned two before the older model decided to no longer function. After troubleshooting myself, I decided to contact AT&T Wireless tech support. The ended up telling me that they had disconnected the product altogether due to the "Wi-Fi Calling" feature now rendering the MicroCell useless. In fact, I was supposed to receive a phone call two days ago and I'm still waiting for someone to provide an answer on whether they will replace the MicroCell that malfunctioned. My guess is that no one will receive a satisfactory answer to your questions. Good luck everyone!
I have kept my old microcell working by replacing the power supply 3x, using supplies with more current capability. It can be not working and still have all green lights on. Every few weeks I have to remove power to force a reset so it will connect our phones. The app is pretty much useless, I can only log into it from the ATT online troubleshooting. The app never lets me successfully log into it to do admin stuff. Also, WiFi calling is not a good substitute. We have WiFi calling on but have frequent dropped calls if the microcell is out to lunch. Cell signal is poor even though we live in a well populated area of Orlando.
Garbage just like AT&T
I guess since it’s an AT&T app expectations should be low to begin with. You can not log in with your user name and password. Don’t you love spending 300+ a month and not be able to make a phone call from your house while living in a mid size city? Wifi calling doesn’t work for me at least I have to make a call, let I fail to connect and then try again every time. When it does go through eventually it connects but I can’t hear anything. Good luck should I ever need to make a 911 call. Microcell is not an option since I can’t set it up. Garbage.
With Family Sharing set up, up to six family members can use this app.