AT&T Mobile Security
Enjoy additional peace of mind with AT&T Mobile Security w/ ActiveArmor℠
AT&T Mobile Security Basic (FREE)*
• Device Security Helps protect your data from mobile threats:
• System Update: Keep up to date with operating system changes with reminders.
• Passcode Check: Ensure you have a passcode to help keep your device and data secure.
• Breach Reports: Get alerts about company data breaches, along with helpful tips.
AT&T Mobile Security Plus (In-app $3.99/mo. purchase) **
AT&T Mobile Security Plus includes all the functionality of AT&T Mobile Security Basic, plus more features to help protect against threats that could compromise your personal information.
• Secure Wi-Fi Protection. Get your own private connection – to protect your data on public Wi-Fi networks.
• Personal ID Monitor- Get alerts and helpful tips if your personal info is leaked.
• Safe Browsing - Blocks suspicious sites – surf the web safely.
*AT&T Mobile Security Basic (FREE) Device Security and Breach reports may not detect all threats.
** AT&T Mobile Security: Service includes access to AT&T Mobile Security and AT&T Call Protect. Requires download of separate apps and acceptance of terms of service for both to use all features. Data charges may apply for app download and usage. When Mobile Security app is installed, Call Protect features like Automatic Fraud Blocking and Spam Risk Warnings are enabled. Subscribers pay $3.99 per month for access to both premium services. Service auto-renews every 30 days unless canceled. For iOS users/Apple iTunes subscriptions, go to iTunes to cancel your subscription. To remove the services entirely, you must cancel the Basic version(s) in the apps or myAT&T once your iTunes billed subscription period ends. Payments are nonrefundable (subject to applicable law). For AT&T billing, cancel anytime within either app or through myAT&T. Learn about managing your purchases at att.com/mobilepurchases or by calling customer service at 800.331.0500 (611 from your wireless phone). Eligibility: Available for consumer and business wireless accounts with eligible service. Device requirements: Compatible device is required and includes iPhone 6 or newer, running iOS v9.3+ and AT&T HD Voice-enabled. Some features vary by device operating system. Other charges and restrictions may apply. See complete terms and conditions at https://www.att.com/legal/terms.mobileSecurityEULA.html and https://www.att.com/legal/terms.callProtectEULA.html Secure Wi-Fi: After set up, the feature is automatically enabled when your device joins a public (unencrypted) Wi-Fi network unless an alternate VPN service is active. Does not work when using certain video streaming apps. Not available while roaming internationally. Personal ID Monitor: May not detect all compromises or leaks of your personal data. Safe Browsing: May not detect all suspicious websites. Requires activation of VPN and notifications to be enabled.
Safe Browsing bug fixes.
Ratings and Reviews
Very good app from a company we can trust
I am glad you are looking for the safety of your customers on such a complex technology as telephone and internet communications!
I could not explain how phone numbers are used from AT&T to call me and when I call back to the same number I receive a notification that the number is out of service even when my call back is done instantly after receiving the obvious SCAM call!
I always felt that it was the responsibility of AT&T to solve this problem and not charge us for the use of your solution as other apps do ( such as Numbers)!
Excellent app from a trustworthy and serious company !
It deserves 0 stars but it Won’t allow zero
I used this app for 6 months small issues until 2 weeks ago it started blocking everyone I mean everyone in my contact list, my husband, kids, parents, siblings, job, dr.’s office, attorney’s office, the calls don’t show up on my phone as missed calls, the calls don’t ring, I do not have my ringer off, I do not have DND on. 15 minutes later they appear in my voice mail and my loved ones text me asking why their calls keep going to voicemail.
It ask like a virus because I decided to delete it from my phone completely it started causing me to miss important calls. When I deleted it it was still blocking all my calls that I had manually unblocked before I deleted it. I had to download it again because I could not get any, zero calls, when I downloaded it again immediately unblocked in it’s list my contacts and not till then would my phone ring again. I am stuck with this virus I am afraid to upgrade to new phone because will this mess transfer when I spend $2000 on a new phone. I am stuck with it or my contacts cannot call me. It is working in reverse.😩😡🤬😭😤
Developer Response ,
Can you get your complaint to the AT&T Call Protect app page so they can help you with your issue? You reported this to the AT&T Mobile Security app so I can't help. I found the developer email for Call Protect so please email to get your problem fixed firstname.lastname@example.org so you can get your issue fixed. Thanks!.
VPN closes WiFi and forces data use
I downloaded Mobile Security a couple of months ago at the recommendation of AT&T. I’m a U-Verse TV and Internet Fiber customer also. Anyway, I started getting notifications from AT&T that I was about to exceed my 5GB plan when I had never came close to using 3GB in the past. As a precaution I switched to the Unlimited Plan. Then I noticed that my phone was sporadically connecting to WiFi. After being transferred from one CSR to a technician who could actually help me, she asked if I had any software that has a battery saver. I don’t. We did a Network Reset. While rebooting I starting seeing “VPN” messages. The lightbulb in my head went on then. After multiple attempts to turn off the VPN settings in Mobile Security and restarting my phone my only solution was to delete the application and restart. Since then I have never lost my WiFi signal.
My huge concern is that why does AT&T promote software that disconnects from their own routers on their own internet system and force cell phone data? Start the conspiracy theories.
Developer Response ,
Sorry you are having issues. Please fill out this ticket and we will assist you to fix your issue. https://attmobilesecurity.zendesk.com/hc/en-us/requests/new?ticket_form_id=114093956613
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contact Info
- Browsing History
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- AT&T Services, Inc.
- 95.5 MB
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Age Rating
- ©2021 AT&T Intellectual Property. All rights reserved. AT&T and Globe logo are registered trademarks of AT&T Intellectual Property. All other marks are the property of their respective owners.
- In-App Purchases
- Plus $3.99
With Family Sharing set up, up to six family members can use this app.