AT&T Workforce Manager Shield (“Shield”) contains all of the same functionality as AT&T Workforce Manager, but with additional features to help businesses keep sensitive information secure. Shield is designed to empower the mobile workforces of today to achieve simplified coordination, greater transparency, and higher savings while they’re conducting everyday operations. As a cloud-based platform that supports compliance with the Health Insurance Portability and Accountability Act (HIPAA), Shield integrates ease-of-use with high functionality by consolidating many digital management tools into a customizable, wide-ranging application that works to keep sensitive data safeguarded. The solution’s core capabilities make monitoring and coordinating dispersed resources more efficient for virtually any organization with a mobile workforce, helping administrators stay constantly informed on what’s happening with their staff and assets.

Features of AT&T Workforce Manager Shield:
Job Dispatching
• Staff can receive near real-time notifications about new work orders while in the field
Mobile Timekeeping
• Mobile employees can clock-in and clock-out from remote locations via mobile devices
Wireless Forms
• Fill out and submit custom digital documents from the convenience of a handset device
GPS Tracking
• Monitor the near real-time positions of mobile employees during working hours, and the locations of vehicles and assets around the clock
• Receive notifications any time unauthorized activities occur regarding your mobile workforce
Many other tracking solutions simply offer either fleet tracking or data collecting services; Shield seamlessly combines the power of both into a single, extensive application. Companies can also use the application to discover how their workforce’s different aspects are actively correlating with one another from the web portal’s display. They can then use their findings to help craft smarter business strategies for maximized resources, increased quality of labor, and enhanced employee productivity. Using the power of Shield, gain strengthened coordination, additional security, and detailed insight into the daily jobs of your mobile employees.
*Continued use of GPS running in the background can dramatically decrease battery life

What’s New

Version 1.6.10

1. Added the ending time for an order in the order details
2. Added reference number field to order details
3. Added support for adjustable rates for getting user location
4. Fixed a bug that prevented text data from saving on form submission

Ratings and Reviews

5.0 out of 5
1 Rating

1 Rating


AT&T Services, Inc.
48.2 MB

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, French

Age Rating
This app may use your location even when it isn't open, which can decrease battery life.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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