ATFCU Mobile ٤+

Name: ATFCU Mobile
Rating: 3.8 (591 reviews)
Author: Austin Telco Federal Credit Union

Austin Telco Federal Credit Union

مصمم لـ iPad

- ٣٫٨ - ٥٩١ من التقييمات

- مجانًا

الوصف

Introducing the all-in-one mobile banking solution designed exclusively for Austin Telco Federal Credit Union members. Carry your credit union in your pocket and experience financial freedom like never before. Experience the next generation of banking with the Austin Telco mobile app, where eligible credit union members can:

Send & Receive Funds
• Bill Pay: No stamps, no envelopes, just a few taps. Manage and pay your bills directly through the app.
• Mobile Deposit: Deposit checks anytime, anywhere, without visiting a branch.
• Transfer Funds: Move money between your accounts in seconds.
• Person-to-Person Transfer: Send money to friends and family, whether they bank at Austin Telco or not.

Track & Manage Your Finances
• Card Management: Block, activate or report a lost or stolen card.
• Link External Accounts: Consolidate your financial world! Link your external bank accounts to view balances, transactions, and more—all in one place.
• View Credit Score: Stay ahead of your financial goals with free credit score updates.
• Transaction Insights: Empower your financial decisions with tailored insights on your spending habits.

Stay Secure
• Find a Location: Easily locate ATMs and branches near you.
• Send a Secure Message: Need assistance? Send a message safely and directly to our support team.
• Biometric Login: Access your accounts swiftly and securely using your fingerprint or facial recognition.

Convenience, security, and innovative features make this app a must-have for all Austin Telco members. Whether you're saving up for a dream vacation, sending quick payments, or simply tracking daily expenses, we're with you at every step.

Harness the power of mobile banking and elevate your financial journey. Join thousands of satisfied members and experience the next-gen banking solution.

١٩ يونيو ٢٠٢٤

الإصدار 2024.2.5903

Thanks for using Austin Telco Mobile Banking! To make our app better for you, we make ongoing updates to improve the experience.

٣٫٨ من ٥

٥٩١ من التقييمات

Some changes I don’t like

I dislike the way that every account and every transaction is thrown at you. You have to finesse the filters to not be overwhelmed with all transactions from all accounts being displayed. It would be helpful to not see all accounts at once too. Again, gotta mess with it to get it cleaner. I would go back to the old app, personally.

Took Vital Things Away

Why would you take away notices that notify me of my direct deposit? Why would you change how many days it takes to transfer money to an external account? Why would you make a joint account a non joint account? Especially when the joint account owner cannot create his own login as previously advertised. Why would you take the ability away from quickview to be able to click on the account and see the transactions? Why do you take so long to update the balance for an account to account transfer? It’s not immediate anymore. When I need to move money from my savings to my checking, I need those fund right away. Not hours later! You made it more of a pain to see past transactions. The recent transactions view doesn’t list everything that is pending! I have to actually click on the account to see any added posts. How is this better? This app makes me mad as to where before I had no emotions towards it at all. Horrid update and the joint account owner that you won’t even list on the account anymore or give his own access to had to talk me out of closing this account altogether!

We’re sorry to hear about your experience. Our team is dedicated to resolving any issues you may have encountered. Please reach out to us at techsupport@atfcu.org or (512) 302-5555 so we can assist you further. Thank you for bringing this to our attention.

Alerts are not timely or informative

With the prior application, an alert used to be emailed at the time of transaction and the alert included the name of the payee. Then a second alert was emailed when the transaction actually posted. Now the alerts are received one to two days later and have no info regarding the payee. That’s not much help if you are trying to monitor your account for fraudulent activity.
Also, several transactions are lumped together with a grand total in one alert so you have to manually figure out how many transactions and which payees an alert actually covers. Much preferred it when the app sent one alert per transaction and included the payee name. Should make it an option to choose separate transaction alerts or an accumulative daily alert.

Thank you for your comment. We are actively working to improve alerts and hope to have an update for you soon! Your support means a lot to us, and we're committed to continuously improving your experience. Thank you for being an ATFCU member! If you are experiencing any other issues or need assistance, please don’t hesitate to contact us at (512) 302-5555 or techsupport@atfcu.org.

أوضح المطور Austin Telco Federal Credit Union، أن ممارسات خصوصية التطبيق قد تتضمن معالجة البيانات على النحو الموضح أدناه. لمزيد من المعلومات، انظر %سياسة خصوصية المطور(ة) سياسة خصوصية المطور.