ATH Móvil is an ATH® Network application that allows you to:
− Transfer money instantly to more than 1 million persons using only their phone number.
− Transfer money between your registered cards, even if they are from multiple financial institutions.
− Make payments at any time, from anywhere, in real time and securely.
− Donate to non-profit organizations.
− Get the balance of your accounts.
To use ATH Móvil you must:
− Be a client of a bank or credit union affiliated to the ATH® network that offers the ATH Móvil service.
− Have an ATH® debit card
− Have an email and phone number
Participating financial institutions:
- Banco Popular de Puerto Rico
- Over 90 credit unions…
To see the list of all participating financial institutions, go to www.athmovil.com
Ratings and Reviews
ATH Movil Not Found and Security Question
Constantly getting an error “ATH Movil Not Found”. Most times, to solve it, I have to delete and download the app. This is extremely annoying specially if you are trying to pay a business and the cashier is waiting for your payment.
As mentioned bu another reviewer, we also have the security questions. I entered the correct values and all of its variations and it never worked. Why do I have 3 security questions If I only get asked the same one. On top of that if I try to recover the account without my card next to me all cards get the activated. This is extremely stupid. PayPal doesn’t make reconfirm your bank account if you have to reset your password. Well, I actually entered the password and pin correctly but this still happened.
Bug: do not accept correct password
After updating the app to version 3.1.1 it keeps displaying the password is incorrect. It only let me login on the app after unblocking the account. But when logout and try to login again, will continue displaying password incorrect even after been sure of entering the correct password. The account gets blocked after several attempts. I'm benig careful to type password correctly. If I login in on a computer with a browser, after restablishing the password, no problem.
Version 5.3.0 is now working and accepting the password. Thank you for making it work back again. I rank this version 4 stars.
Since April 2021 the app keep giving a message that need to be upgraded but they appear to drop the support for iOS 10.4 and the web link is not accessible anymore. Disappointed.
Few bugs and recommendations
There’s a bug that when connected to several ISPs on the island like Neptuno you won’t be able to login. It will keep saying incorrect credentials until you’re on LTE or a different Wifi.
Also, I don’t know what was the reasoning behind changing the order of the transfer between cards but now is very confusing. The first option is moving money TO and then FROM when it should be the other way around and the summary screen does not clarifies which account are you sending the money to/from.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- EVERTEC, INC.
- 27.6 MB
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Age Rating
- © EVERTEC Group, LLC