Athome Camera Pro:Monitor 4+

So far no customer service...

The app was working really well for what I was using it for, so I purchased the upgrade for cloud services. However, the app is not recognizing that I upgraded and allowing me to use those features. I’ve emailed the address listed under developer support twice but have not received a reply. Would give more stars if the upgrade worked.

DONT WASTE YOUR MONEY AND TIME!!!

When I first started using this app, it wasn’t that great but it was good. To be a free app, there’s limitations. So I purchase the “UPGRADE” for ONE YEAR which cost me almost $30 and it eliminated the ads and also it gave me the multi cameras. Everything was well, every other day could have a disconnection but could be fix nonetheless. When this app gave me the option to upgrade to the “AtHomePRO” everything started to go wrong!!! I all of the sudden stopped working. I didn’t have the “so call” features I supposedly had to have. Long short story, I got in contact with the worthless “customer service support” and they could not answer my main question, which is why they stopped my features?? I even sent them the receipt from Apple proving that I purchase there iCloud services and other features. Never got an answer. They only answer me with things that can be found in their website Q&A. Totally dissatisfied and disappointed. They seem to be somewhere in Asia, you may know what to expect from these people!! Is better to look elsewhere like Alfred or Anything’s. They sure help you out and CARE about you. SAFE YOUR MONEY AND TIME!!

Developer Response ,

Please tell us your account for Athome and the CID of streamer via support@ichano.com. We have sent emails to you，but no feedback yet.

Great app! Use this one for your phone.

Works perfect for what I needed it for. Traveling with my pup and couldn’t use my Furbo in a hotel. So installed the AtHome app on my Mac and this one on my phone. Didn’t have to pay a dime, but still works great with some ads here and there, which I don’t mind since they’re not that intrusive. Connection works even faster than my Furbo with almost instantaneous transmission of my voice to the Mac or sound from my Mac, much faster than Furbo. And it takes seconds to establish a connection, too. I didn’t realize at first that I had to get the “pro” app for the phone and was hesitant to download it thinking that I’d have to pay for it, but turned out all the basic functions work great on the basic version and the premium just gives you cloud storage. Recommended.