Audacy: Radio & Sports Talk 12+

I have listened to CBS 880AM News Radio for many years. I (and I’m sure many other listeners) rely on the broadcast for accurate time references, while I’m doing other things. With the app, there is always a small time delay. It is inconsistent, so it is impossible to accurately compensate for. More significant for me, is that when segments of the broadcast are repeated, any time references are not deleted, so the inaccuracy can be hours. It can be frustrating. Also, when listening, to “Live” broadcasts, the app stops the broadcast at the end of a segment, and I have to restart. It is inconvenient and often not practical. Is there a way to allow the broadcast to continue indefinitely, so it doesn’t have to be restarted? Other than those issues, I find the broadcasts informative, and I appreciate the material and the personalities. Correcting these issues could make the app near perfect. Thanks!
I’ve heard that Audacy will shut down CBS 880 News Radio this month. I’m Very disappointed and saddened by this development. I will sorely miss the personalities that have informed and educated (and entertained ) me for the last 30+ years. I strongly urge Audacy to re consider this decision.
Good Look CBS 880. 👍

Hello,

Thank you for your review.

If you're listening to content from where you left off, I'd like to provide you with an understanding of how the 'Continue listening feature' works. You will find it on FAQ - Digital Services - DTC Audio Products & Services - Rewind.

For more assistance please reach out to us at support@audacy.com  with reference #78997. Our support team will help you out.

Thanks

I only use Audacy to get my favorite sports station and for the most part it’s fine. But I often have issues where randomly every so often the app will go back about a minute maybe in the broadcast and replay what I just heard. At the end of a segment it will sometimes repeat that segment. This may be a CarPlay issue, but when connected to CarPlay it will occasionally stop playing audio while still “playing” the broadcast and I have to usually hit stop and then play to resume audio and maybe have to rewind depending how much I miss. When resuming listening my last listening session, it’s 50/50 whether the app does a new “boot up” and I have to go find the episode I was listening to under recents or it just brings up my last episode and I can just hit play. It does however usually resume where I left off or close to it. My favorite feature, the playback speed button, has been disabled for a few months now. Hopefully that comes back sooner rather than later so I can shorten my listening segments a bit.

And this may be a CarPlay issue but it would be nice to have a chapter skip/back button in addition to the 15 second skip/rewind. And the only working button on the general audio screen is the play/pause. Skip/back don’t do anything and there’s no 15 skip.

Hi,

We see that you are facing multiple issues while streaming on the Audacy app.

Kindly reach out to us at support@audacy.com (mailto:support@audacy.com) with reference #35916. We'll definitely assist you.

Regards,
Audacy Support Team

Please read other reviewers frustrating reviews as of recent (Jan-Apr 2022). I am experiencing the same things as them. Below are a few positive experiences though

I utilize this app because my local sports radio station WFAN 660AM is on it. So even when I’m not in the car, I can listen to my favorite sports talk radio station. The rewind feature is useful if I miss a segment or interview, and having each show upload “segments”as podcast sound bites is useful too so I can catch up later if I want too. What is frustrating is that sometimes this app does not play when the phone screen is locked. This forces me to restart my phone and log out of my account and then back in. Last year I was super excited when I learned that I would be able to listen to the AM radio broadcast of the Yankee game. This is the most frustrating thing….I live within broadcast metro area and sometimes I can listen to the game and sometimes it says I’m “out of the broadcast region” even when I’m listening in a location where it’s worked before. This is a big turn off for me and has me looked for the Yankee radio stream elsewhere. I have the location-service feature turned on, and I’ve even pre-selected the region to see if that would work in the app settings and it doesn’t work. This is extremely frustrating because radio broadcasts should be available no matter the situation.

Hello!

Thank you for providing valuable feedback.

It seems like you have some concerns when streaming live games and using the features on the app. We request you to write back to us at support@audacy.com and refer # 364334 so that we will look into it further. Looking forward to your email soon.

Thank you,
Audacy Support Team