Aura Frames 4+

Easy to Gift & Easy to Use

I can share pictures from my phone AT ANY TIME!!! My dad lives 40 minutes away and it would be a pain to have to manually go over there and update the SD card with new pictures. My dad and I are both in IT and highly value efficiency. I also love that there is no monthly fee, and no limit to how many people we can add to our frame (no extra cost per person)! The only things I wish I could add would be quotes. There are times where I have a small story or quote someone said that I’d like to share. It would totally would be hard to read if the text was long. Maybe having the option to show a small watermark that displays live on the frame: the location and date of each picture. Another thing: captions or tags. “Omaha Zoo Trip 2019” for example. With option to display live on frame per picture.

could be better

I just got my first Aura frame. I’m happy with the product but wish I could have gotten one of the smaller frames with wall mount option. And I wish I could have gotten the larger frames without the mat. Anyway, as for the app, there are two big annoyances. First off, choosing from my iPhone photo library, the album order is completely random. It does not match the order in Photos. 99% of apps do this the right way. Aura is in the 1% that does it wrong because they are using a custom photo picker. This is super annoying. It took me 4 tries to find the album I wanted — the album is the first album in Photos, but was in completely random place about 3/4 down. There are also no sort abilities at all, so I couldn’t sort by name. This needs to be fixed. The other problem is they only provide two options for how to display photos, shuffle or chronological. There is no option for a manual sort order. This is a huge oversight. What’s the point of being able to do a slideshow when you can’t even put them in the order you want them presented?

Where are all my pictures?

I have three aura frames with thousands of pictures on each but I see the same pictures and many never pop up. Once the slide show starts it should rotate through them all before showing again. I don’t want it set to chronological because I like the randomness of what picture is next instead of a group of pictures from the same event all in a row. But I never see most of the pictures that are on the frame.

Another issue when you have multiple people invited to share pictures- sometimes they share the same ones. The app should recognize when there is a picture that is the same or similar and ask whether you want to delete one or not. My father tends to add the same pictures over and over then I have to go through the thousands of pictures to see if it is already there.

Finally if the frame is horizontal and you add a vertical picture, the frame sometimes cuts off the tops. It takes too much time to go through and reposition all the pictures to fit the frame.

Developer Response ,

Hi,

Thanks for your feedback. 

We are sorry to hear that you are not happy with our latest app update and I wanted to share this article since it provides an overview of the new layout:

https://help.auraframes.com/hc/articles/360053532493

We hope that after some time you will get used to - and like - the new layout since we spent a lot of thought on making it more intuitive. If you have any further questions or want to tell us a bit more about what you don't like about the new app, please simply contact us via our Help Center (auraframes.com/help)

Thanks and kind regards,
Dorian
Aura Customer Care