Be open to getting the most from your day with the Official Australian Open app for 2020!
Want to know everything that’s happening at this once-in-a-generation Grand Slam?
With our new app for 2020 you get:
• Real-time scores, draws and match highlight videos
• Notifications when your favourite players’ matches are about to start
• The ability to schedule your own tournament by following only the matches you want in our Favourites section
Attending the Open? We’ve got you covered with:
• An interactive map displaying the best route and journey time to every part of the AO precinct
• Full player schedule including the Practice Village
• All the info you need on restaurants, bars and family activities
• Updates on AO Live Stage bands and artists
Download now to join us for the party!
In order to use our interactive precinct map you need to enable location services.
Please note that iPad is not actively supported. If you are viewing on an iPad we suggest using ausopen.com on your web browser.
For support please contact: https://ausopen.com/contact-us
© 2019 Tennis Australia. All Tennis Australia trademarks and copyrights used herein are the property of Tennis Australia. All rights reserved.
A total of 360 Ballkids, selected from 2500+ applicants, will be involved in Australian Open 2020. This includes 38 from overseas made up of 20 from Korea, 6 from China, 10 from India & 2 from France representing Roland Garros.
This update includes fixes to improve performance issues which you have told us you are experiencing.
Please note - iPad is currently NOT supported. Also, the app is optimised for default screen and text sizes. Results may vary if you have your text size increased considerably.
Ratings and ReviewsSee All
Terrible, Useless App!
2020 version: Still terrible! Every page takes ages to load. When I press a link, say to go to live matches, sometimes it’s completely unresponsive, other times there is about a ten second lag before anything happens. The scores don’t update. The app is totally unusable for me. I’m deleting it and checking scores on the AO website in Safari. At least the website seems to work fine.
2019 version: This app is useless. First, scores don’t work. Each time I’ve tried to show scores since main draw matches have started, it says “There was a problem loading page.” Second, you must decline push notifications and location services every time you open the app—I don’t mean every time you force quit and open; I mean every time you leave the app for a second and go back! Third, even if the app were functional, the layout on the schedule page (and presumably the score page if I could view it) is terrible! There is so much white space between entries that you must scroll down endlessly to find the matches you want. This makes it impossible to quickly check scores and schedules. I can only presume all the positive reviews of the app are fake, or maybe it works if you’re in Australia.
The worst of the slam apps. Terrible. When the app says “What’s On” (or whatever cutesy phrase they use instead of On Court Now, or Live Score) it displays RESULTS, too!! If I wanted RESULTS I’d select the Results tab! The word “Now” means right this second. Why does this matter? Because some of us (oh, a few tens of millions of us) live in other time zones and have recorded favorite matchups on DVRs to watch and enjoy later. We aren’t dullards; we are tennis fans who are doing what millions and millions of sport loving people do - reasonably record an event for our own enjoyment, letting it unfold - for us - “as it happens.” Sure, we know it is over, duh. But, c’mon, you app designers certainly know that many millions (millions! Do really grasp how many people that is??) use the app to check out who is playing NOW. There is a results option at the top if we wanted results.
I can practically hear the snarky comments “Well, Mr. Beans for Brains, don’t sign in on the app.” What?! It is a proprietary app! It is the ONE place a person should expect some measure of control. Googling “AO” brings on an avalanche of spoilers. The ATP app, a real workhorse, allows reasonable, intelligent navigation why can’t you? You have a monopoly, for Pete’s sake.
Finally seem to have fixed the bugs. At least as far as I can tell. I haven’t used every feature. It was SO bad the first few days though, that I’m still only giving 3 stars, just because it caused me so much frustration. Hopefully after this fiasco though, you’ll be better prepared next year.
Actually, just went to the app and found a problem. Not a glitch, just poor design. The “Players” tab defaults to the “Men’s Singles”, and to see the Women, you choose “Women’s Singles” from a drop down menu. That in itself isn’t a problem, but if I go to Women’s Singles and then choose a player to see her stats, when I hit the “back” arrow it takes me all the way back to the “Men’s Singles” page. Why?! Often I’m comparing stats between women and you’re making me start back at the beginning each time. Not helpful.
Actually while we’re at it, it would be nice if on the “Live” match screen, I could click on the match itself and see a head-to-head comparison of the the two players playing.
Well, we got the head to head comparison, that’s cool, but so far it’s real glitchy and sticky when you’re scrolling, and the LIVE tab doesn’t seem to update regularly. It’s still showing a match that ended well over an hour ago, and it took it more than 30 minutes to update the score on that match after it ended. It got stuck on 2-1 in the third until well after the match was over.
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With Family Sharing set up, up to six family members can use this app.