Auto Club App 4+

Movie Nite Saved by AAA!

I asked a beautiful woman to go to the movies with me. Amazingly she accepted the invitation and we went on an actual movie nite date! I picked her up at her house and we had a good evening together watching the movie Smile! After the movie it was almost 10:30 and rather chilly. Neither of us had jackets so we made our way to my car quickly. When I was in range of the passenger door handle to my Lincoln I pressed the button and Nothing happened!? I walked all around my car hitting my key fob from all different angles and elevations. I jiggled and shook, then banged and pleaded! Nothing worked and I had my ignition key but my ignition key does not unlock the doors or open the doors!? That is a issue that needs some thought and action/expenditure of funds! Thank God I was a AAA member! I remembered that fact and called the 800#. Within an hour we had a friendly technician show up in a well marked vehicle. We explained the issue and he was able to get my lovely date who was freezing and yet still in a good mood! We got in, turned the car and the heater on and sat and talked for almost an hour, as we got warmed up by the heater. We had a great story to tell everyone about our second official date. So this is when Movie Nite was Saved by AAA. Lol 💪🙏

Caring emergency response

AAA was called for a flat tire on a Sunday after I had visited a friend in a nursing home. It was a Sunday morning right after church and it did take them a long time to get there as they were very busy. After they arrived and were changing my tire, I had a painful event which might have been a heart attack or a stroke but at the time I did not know that those could be verified with a blood test, so did not go to the hospital as had had five hours of heart testing at cardiologists office I just did not have the energy for the emergency room. 911 sent emergency vehicle with paramedic and EMT but Hatch Towing stayed with me until I wasOK and could drive home. They followed me home to be sure I got there all right. Wasn’t that far her beyond their duties? They were so appreciated as is your company because of the excellent service I have gotten from AAA. Thank you for being a great company. Texas hugs

Highway service is the worst!!!!

So my dad was driving a car that had issues and was told to test drive it at highway speeds. He did that but the car broke down and he was forced to coast the car over on the side of the highway he calls me to get a tow because he had already used all of his and the car wouldn’t turn back on so he was stranded in the cold on a Thursday night. I call them get them the info and called a few times to make sure the had a good location. The told me they’d be there around 8:55 and it was 8:20. I found my dad on the highway before them because I had to be there and waited with him. So I then look on the app to see how far they are and it said he was close. I get a call from the auto place and they told me 15 minutes and it was 8:45 at the time. Well 30 minutes later we don’t see anyone come and we call back and the guy says the call was canceled. We have never canceled a tow emergency yet it’s happened to us twice. Basically we had to call again and make another and we sat on the side of the highway in a not so safe location for 2 and a half hours till we finally got help. They also moved it to high priority!! Worst service ever

开发人员回复 ，

We are sorry for the bad phone call experience and forwarded your feedback to the Roadside Assistance team to review. If the 1 star rating was not for the app experience then would you please consider updating your review to include only your opinion of the app? You may email the app team at Support@aaa-onboard.com with "App Review" as the subject.