Sounded like a great fit for my lifestyle at the time of application in like 2023-early 2024. I was also excited to try out an EV without purchasing. Well, I applied and went through to pick the vehicle and monthly payment and the app had been frozen on that screen ever since. It is now 2026, years later still no response from customer service about fixing the issue. Now the fees are incredibly high in addition to the vehicles being used or slightly older. Not worth the trouble. Just use Turo for weekly or monthly’s if needed.

I’ve had my Tesla for two years now. The car was brand new when I picked it up and it was so easy. The hardest part was the $5900 startup fee which included first months payment, taxes and a “down payment” on a car you don’t actually own. My payment was as advertised, under $500 per month plus CA state sales tax. The car has been great, they take credit cards for payment so you get your points, and everything appears above board. There are just a few minor issues. The car is registered to a fleet company. SomeInsurance companies supposedly will not insure you unless your name is on the title so you won’t be able to get insurance from those companies. The other issue is that their systems are a bit missed up. I frequently get CC declined errors each month but then go check and it says my card was charged. The app has issues logging in most times and they also want you to always provide location data which is not cool. I don’t want anyone tracking my phone. They can already track me from the Tesla car itself so there is zero reason for them to also track my phone when I’m not driving the Tesla! Overall, everyone I have talked to at the office is very nice and responsive. I am happy with the service and will continue keeping the car for a while because it’s just an amazing car.

Very happy with autonomy this is such a great option and worked so well for me not wanting to finance a car at this time! Quick easy approval and was in my Tesla quick and easy without all the paperwork! Denny and Todd were great keeping me posted on my car arriving I was very happy with the customer service. Every time I called in with questions all the agents were great! Pick up day was easier than I imagined. I felt very comfortable driving off with my Tesla after Frank helped me get set up in car. Frank helped me learn everything I needed to know about car. The whole process is great and I’m so happy with my Tesla! Hoping to have option to purchase car or add more option for miles as I’m really happy with car and plan to stay in it for a long time! Meanwhile the subscription is such a great way! Thanks again autonomy! I’m a very happy customer.

I got lucky. My car broke down for good at the worst time possible. After searching for weeks and finding nothing but overpriced new and used cars, I stumbled upon AUTONOMY while searching the inter-web. ‘This deal is too good to be true’, I thought. One should also note, I despise online shopping. But okay, I was in a pickle, I’ll try. I submitted my selfie and put down the $100 deposit. I swear not more than a week later there was a Tesla dropped off in my driveway, (at the time it was a 6 month wait for a Tesla from Tesla) not only that, Denny, whom I had the pleasure of working with, was extremely helpful, responsive and thorough. I am still in disbelief of how easy this was. I love the car, the service, the app. Thank you Autonomy!🙏🏻

Just got my Tesla today. Took a few weeks, but that’s because the shipments from Tesla have been taking a while. Was so impressed with entire experience. Michael was very helpful once my car came in and Frank was exceptional today—got there extra early for me, walked me through everything and made it comfortable and east. I was in and out in 30 minutes (and that included a quick drive with Frank to make sure I was comfortable with the Tesla). I’m used to spending a half day at the dealership—this was unlike anything I experienced before (even faster than a rental car company). Love the business model from consumer’s perspective and excited to see where Autonomy goes from here.

I want to congratulate Autonomy on their outstanding service. In particular surprising considering what these people do! Think, car salesman.,…. As a rule I am a skeptic of buying anything on line. The people at autonomy; Chad, Todd, eliminated every single doubt, concern. Why? Because they were available for me, answered every question thru out initial processing. Thank goodness for MAGS warm reception. A big shout out to Frank who assisted me at pick up of my brand new Tesla. He is a sweetheart a true gentleman and provided the patience I needed. Thank you Autonomy for creating outstanding service. I am certain you will have no less then outstanding success with your current team. Your customer for life Josiane Breton