AVer iViewer HD 4+

Updated to iOS 9 and function keys at the bottom of screen disappeared. Tried reinstalling app to see if it would fix problem, only made it worst. Can no longer connect to or add network and cameras because function keys are missing.

I spoke to avermedia, they advised no additional support was going to be offered as they dissolved the security department. So the only way to monitor your $500 system remotely is with I.E. and only on windows 7 or lower. They essentially screwed over tens of thousands of customers. And they do not care. I used to only refer people to avermedia, now I will never buy anything they manufacture again, because they have proven that they may stop supporting without even bothering to advise people (people who have registered a product) that they were no longer supporting their products. I am really annoyed because I had to settle for a prebuilt setup because I have to have cell phone access to remote viewing. I wanted to do what they should have done and tell everyone there is not going to be any updates.

No warning that upgrading to ios11 will make your $1000 camera system worthless. Apple of course does not care either and won’t let you downgrade nor will they offer a compatibility mode for allowing older apps. So basically you spend $1000 on a product that is essentially a glorified camera and web browser that Apple refuses to allow consumers to use the advanced features of and if you upgrade past ios10 you lose all functionality of your security system. Both companies should be sued for this.