Avigilon Alta Open 4+

Name: Avigilon Alta Open
Rating: 4.8 (9179 reviews)
Author: OpenPath Security, Inc.

OpenPath Security, Inc.

- 4.8 • 9.2천개의 평가

- 무료

설명

With Avigilon Alta Open, your phone is your key. Avigilon Alta Open allows users to quickly and securely unlock a door connected to the Avigilon Alta Access Control system with their smartphone. The easy-to-use mobile app finds nearby Avigilon Alta-connected readers, and lets you unlock the door with a single wave or tap.

ACCESS FEATURES
Avigilon Alta makes it easy to unlock the door, your way.
- Touchless Wave to Unlock: wave your hand or phone in front of the reader to unlock the door
- Mobile Badge: use your ID badge to sign in for all Avigilon Alta-connected organizations
- Favorites: save your frequently used entries for quick access
- Activity Log: view your access history right in the app
- Single Login: Easily switch between Avigilon Alta-connected organizations without logging out
- Remote Unlock: authorized users can unlock any door, from anywhere
- Flexible access methods: unlock via Apple Watch, tablet app, or mobile app

DIGITAL GUEST PASS
Create and customize guest passes for visitors right in the app. Send the digital Cloud Key credentials via email or SMS, and guests can unlock the door right from their phone.

REMOTE FEATURES
Advanced security, accessed from anywhere. Authorized users can remotely unlock any door, create and send digital Guest Passes, and activate pre-configured system Lockdown plans in the event of an emergency, all from the app. Authorized users are determined by the system administrator.

HOW IT WORKS
- The application works only with the Avigilon Alta Access Control system.
- Certain features, such as Mobile Badge and Lockdown, are enabled at the discretion of the organization administrator.
- We leverage Bluetooth low energy, Wi-Fi and LTE capabilities, as well as location services to ensure the best door opening experience possible.
- To ensure you are authorized as a user of your company’s Avigilon Alta Access Control system, please contact your administrator, who will check to see that your email address has been added and will send you links to enable your application to be authorized and credentialed.

If you would like to start using Avigilon Alta Open in your organization visit www.avigilon.com/alta to learn more about the service and how to get started.

2024년 10월 1일

버전 3.2.0

Thank you for using Avigilon Alta Open! This update includes performance improvements for Video Intercom Reader Pros. Have questions? Simply reach out to us at support@openpath.com

4.8/5

9.2천개의 평가

Simple entry. Multiple offices. Eliminates hassle.

We replaced our card entry system with Openpath a few months ago and are very happy we did. We have multiple offices with employees traveling back and forth and site access was always very cumbersome. Since we rolled out Openpath, it’s been simple:

*No need for cards. Your mobile phone is your card. It just works. (tip: make sure your employees turn on “always” in location services). So when our team travels, we aren’t handing out temp cards any more. And we’re no longer struggling to get the temp cards back!

*Easy admin. Openpath syncs easily with Active Directory making user management simple. Everything is in the cloud so no servers to manage.

*Remote access. The system let’s you open a door remotely. We didn’t think we’d use this feature, but we have found it very convenient when needing to let in guests.

*Compliance. For our business, security and tracking entry is critical. With Openpath it’s been easy to manage and ensure compliance with access control requirements.

Beyond the product, customer support was great when we were getting started.

Big picture - it’s been great for us. We’re never going back to a simple card solution.

Almost but not quite

I was sold on the idea of this app. Including the idea of not having to take the phone out of my pocket. Unfortunately, that part does not work reliably, even if you have all the settings right. And because it is not reliable, it is not taken advantage of as much as it should because of the uncertainty. But when I do take my phone out of my pocket and open the app, it does work. And that means a lot. I like not having to use a fob or a card. Although I must confess that I do, again, because of the uncertainty. The solution to the problem that I have found is to "warm up" the app. I have found that if I access or open the app that the "wave" feature will work at least for a while. I put the wave in quotes because it's not really a wave. You have to pause, I have found. Still like the app. But disappointed.

Hello and thank you for the feedback! We're truly sorry to hear that your experience with our app hasn't been completely satisfactory. Please reach out to us at support@openpath.com or call us at 844-673-6728 ext 2, and reference "Kat" in your correspondence. We'd love to work with you directly and, hopefully, turn your Openpath experience around.

Functionless app for many phones & bad customer service

This app seems to outsource to people who are totally unconcerned you can’t get into parts of your building and they seem to be from out of the country. My complex changed the garage gate settings and now I’m unable to open just that door without physically getting out of my car and walking up to the reader. You can’t even select within the app to open the door, no matter how many times you press the button. On top of that, they’ve gotten rid of the feature in their app that lets you report an error to somebody, probably because they’ve grown tired of people giving them feedback about how badly their app works. Clearly they’re fleecing apartment complexes convincing them to waste money on an app that only half functions. Absolute joke of a company who are totally unresponsive to users needs for something as important as literally being able to access your building.