AxisCare Mobile 12+

As provider for my disabled bedridden mother in hospice care, this app makes it extremely easy to chart her care, condition and mental status to other providers. Easy clock in and out all care questions pertinent to a clients well-being are required; including significant changes to health status. All is completed in a very short period of time and sent directly to the agency office immediately. Makes for much easier processing of payroll, and with direct deposit, excellent delivery of compensation. I have used other charting methods before which were much more complicated and required transporting paperwork via hand or email in order to complete payroll. Axis care is an excellent system! Thank you!

My phone either did an update that deleted the app or my granddaughter accidentally deleted it. Well upon downloading it again and signing in etc., doesn’t recognize server number. I can’t get in and required to now clock in and out on clients phone which they hate. You have to call a 1 800 number. The other issue I had before the deletion and redownload is it’s not flexible. You can’t clockout if you’re at a store and your shift is done and guardian came to pick person up etc. You have to be at the homesite to clock in and out. Well I’m my situation, that’s not always the case. The other thing is the phone that I clock in and out on when app not working or away from homesite is the clients husband. What if I dropped client off at her sisters and her husband is not around? My shift is then over, I couldn’t clock out because I’m not near the homesite and I have to use clients phone to clock out which is her husbands number. And it goes the same if I pick her up somewhere and her husband is not near, can’t clock in. Very not flexible. Then because the company can’t electronically verify, I don’t get paid. I do not suggest this app for the home health field. Not flexible enough.

I’ve had this app for work as a caregiver almost a year now & for about the first few months it worked w/o issue…but then periodically (every week) I have issues with this app & so much so that I am getting fed up even trying! I am on a WiFi connection but it will give me an error message saying “Device is offline” when it clearly is not! So I’ve had to keep on & on & on opening & closing the app trying to either clock in or out, record notes, etc. I REALLY hope this app is free to employers bc it’s needs A LOT OF BUG FIXES!!! Even right after I update the app it will still either tell me I’m offline or won’t open & just keeps on and on & ON trying to connect but never does! I am going to talk to my boss & see if there is another similar app we can use as caregivers that is more reliable than this one. It seriously drives me insane bc it’s a toss up daily to see if it’s going work when I go to clock in