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Get access to a doctor or nurse practitioner through select health plans, with Babylon. Book a video appointment with a healthcare provider 24/7.
Simply download the Babylon app and enter the code provided by your health plan to get started.

How does it work?
VIDEO APPOINTMENTS (for select health plans)
Choose the time and place for your appointment. Just pick a time slot and a healthcare provider will connect with you then. Babylon video appointments are available at no cost through select health plans.

How can it help?
The healthcare providers available through the Babylon app can help care for allergies, congestion, cough, fever, flu, mental health, pain, rashes, upset stomach & more. They can also help with prescriptions, specialist referrals, labs, and behavioral health.
You can speak to a healthcare provider via the Babylon app at no cost through select health plans (see details below).

New York Users: New York Telemedicine Associates, available through the Babylon app, are now part of Mount Sinai Health Partners. Members of the following health plans are eligible: Humana Medicare Advantage, Empire BlueCross BlueShield Commercial, Empire BlueCross BlueShield Medicare Advantage, Oscar Commercial, and Cigna Commercial. Enter the code NYC when registering.

California Users: California Telemedicine Associates is available through the Babylon app through certain health plans. Please check with your health plan for the applicable code.

Missouri Users: Your health plan will notify you if Babylon’s telemedicine services are covered.
Questions about plan eligibility? Please call the Babylon support team at 800-475-6168 or us-support@babylonhealth.com
Can I use a free version?
Don’t have access to Babylon Video Appointments through your health plan? You can still get exclusive access to our Chatbot symptom checker and Healthcheck.

Describe your symptoms, and the Chabot will ask questions related to your symptoms and health, so it can help you decide what to do next. It can provide information about most issues that primary care providers tend to see.
Healthcheck was created by doctors and scientists to help you understand your current and future health needs.
Here’s how it works:
Answer questions about your lifestyle and family history to generate a wellness report and build a Digital Twin to explore your body from the inside out.
Get insights about your current health and risk factors for future conditions, along with practical recommendations for staying healthy

Our free COVID-19 Care Assistant makes taking care of yourself and your loved ones easier. It offers free information from established sources
Find continually updated information on coronavirus, such as how to self-isolate or how to help others dealing with the virus.

The Babylon symptom checker has the ability to recognize what might be COVID-19 symptoms and suggest possible next steps. Use the live chat feature to ask questions and receive answers from a member of our team, straight from your phone.

After you have received information about your symptoms, the COVID-19 Care Assistant will make available a Care Plan based on the latest guidance. Get daily notifications to track your symptoms, including your temperature, information for isolation and general tips for your physical and mental wellbeing.

The COVID-19 Care Assistant allows you to have a video consultation with a clinician via your smartphone, possibly saving you a trip to the doctor. After you enter your symptoms into the symptom checker, it will indicate possible next steps.

Download the free Babylon app today, and take control of your health.
Connect your existing health apps, such as HealthKit, to manage your health in one place.

What’s New

Version 5.2.0

Hello! We’ve made some improvements to our app. In our latest version, we’ve:
Improved the general look and feel of our app.
Fixed bugs and improved stability to enhance your overall experience.
We’re always looking for ways to make our service even better, so if you have any feedback, please get in touch at us-support@babylonhealth.com

Ratings and Reviews

4.7 out of 5
2.3K Ratings

2.3K Ratings

SorchaBlue ,

This has been a life saver

Even pre-COVID I pretty much could never get in to see my doctor, unless I had 3-6 months notice. Having the ability seek care 24/7 over telemedicine, and having access to therapy through here has made such a difference. The app is easy to use and navigate. If for some reason I have difficulty their customer service team is friendly and efficient and makes it easy to resolve things. The level of care I receive from the clinicians is also some of the best care I’ve had in years. I cannot say enough good about this app, and frankly tell everyone about it. So grateful my insurance recommended it to me for safe at home care during COVID.

anonpatient124 ,

Have a lot of work to do before this app becomes viable

The doc I spoke to is great, however that’s totally pointless if Babylon can’t effectively communicate with partners to effectively execute the doctors orders. I went to Quest Diagnostics to do my labs and they cannot find my orders in their system. I am able to see that the doctor did submit orders in the Babylon app however the lab is asking that the doctor resend or fax orders. So now i have to schedule a second appointment and hope that they receive the orders this time. Very disappointed as I took time off of work to get this done and will probably have to do the same again later this week to correct the issue. If this type of app is to work efficiently there needs to be a way to ensure orders are received by partner entities and make that transparent to patients. Babylon needs to partner with organizations that are efficient and transparent and they need to build tools to effectively communicate with them so that issues like this don’t occur. In retrospect I should’ve just stuck to my regular PCP. Takes longer to get an appointment but at least they get it right the first time.

Ajaxx808 ,

Literally our Lifesaver

Babylon is always there to help me and my son when we are sick. Sometimes I don’t know if my son needs to go to the doctor or if we should just ride this one out. Kids get sick all the time. But when it’s serious, it’s important to get them emergency care. I am not a doctor so I am not sure if I am overreacting. Babylon helps me take care of my son and myself. I am truly grateful. The physicians I have seen thus far are all wonderful, kind, good listeners and easy to understand. Thank you for helping us!

App Privacy

The developer, Babylon Health, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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