iPhone Screenshots


Now you don’t have to pause what you're doing to change things up. The My Tap feature offers command customization for a personalized listening experience. With one or two taps, you can set a timer, start a stopwatch, hear the time, or select your favorite Spotify, Apple Music or Deezer playlist directly from your headphones without ever reaching for your mobile device.

Customize audio settings, choose your preferred voice prompt language, install updates, find your headphones, and more with the BackBeat app by Plantronics.

This app supports:
BackBeat FIT 6100
BackBeat FIT 3200
BackBeat FIT 3150
BackBeat FIT 3100
BackBeat FIT 2100
BackBeat FIT 350
BackBeat PRO 5100
BackBeat GO 410
BackBeat GO 810

This app does not support:
BackBeat PRO
BackBeat PRO 2
BackBeat 500
BackBeat 100
BackBeat FIT
BackBeat FIT 500
BackBeat GO
BackBeat GO 2
BackBeat GO 3

What’s New

Version 2.0

Support for new products:
BackBeat FIT 6100
BackBeat FIT 3200
BackBeat FIT 3150
BackBeat PRO 5100

Adds My Tap support for Deezer.

Ratings and Reviews

2.7 out of 5
29 Ratings

29 Ratings

maggiemooandabby2 ,

Not working properly

Have yet to be able to find my earbuds when engaging it in the app. Every single time that I use them I have a hard time repairing them. It’s a joke & I am contemplating returning them. I have had them for almost 3 months. Huge thumbs down.

tbaggz1.0 ,

Useless App Won't Connect To Headphones

BB Fit 3200 connect flawlessly to iPhone XS Bluetooth; however, after initial pairing, the app will not recognize the headphones.
I have to forget the headphones from Bluetooth, re-pair them with my phone, and then maybe if I'm lucky, the app will connect to the headphones. App has great customizable features if the headphones could connect, but I will be returning them since they don't reliably connect to the app and are not what was advertised. Nice try Plantronics...better luck next time.

imiboiiiii ,

Was working until...

So my grandma bought me a 2100 model of the PLT headsets. I connected it with the app when I first got it but when I disconnected it, it never connected. I tried redownloading the app, but it kept on saying “go to Bluetooth settings and pair it first” (which I did) but it still kept giving me that message. The headset quality is great and sounds great, but once you disconnect it, it seems to be stuck that way.


Plantronics B.V.
94 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, French, German, Japanese, Korean, Simplified Chinese, Spanish, Traditional Chinese

Age Rating
This app may use your location even when it isn't open, which can decrease battery life.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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