Background Eraser · BG Remover 4+

I was able to select my photo and within seconds the background was erased! I then selected a background color and voila my photo was ready to hang!!!

Hi! We're thrilled to learn that you've had a great experience with our app. Your feedback means a lot to us and drives us to provide the best user experience possible. We appreciate your support and look forward to further app improvements. Best regards, Lao Kim.

I downloaded this app because I needed a blank background for a school id photo. In the app I paid around 50 cents to use the tool I needed, there weren't any instructions on what I needed to do but for the most part what I had to do was self explanatory but ended up getting a editing job I could’ve did myself in photoshop. Regardless after that I made sure not to sign off for a subscription and even went to my settings to cancel the subscription they automatically put me in. I was continuously charged unknowingly twice for 10 dollars, so 20 dollars all together for not even opening the app. The thing is I don’t even care about the money they stole but now it has become a problem because not only is the subscription cancelled and I haven’t used the app since July, which was for a day. I now can’t download any apps free or not without putting in billing information because they’re charging me for another 10 dollars. I have reported this to apple and have been waiting to hear how they’re going to handle this situation. Would like the developer to respond.

Hello! Thanks for sharing your feedback. We regret that our app did not meet your expectations. Your feedback is highly valuable as it contributes to making our app even better. We inform that once the subscription is cancelled at the Apple Store, Ereasy dont make any charge out of subscription. To check your subscription status, please follow these steps: Open Settings on your iPhone, tap your name, then tap "Subscriptions". Here, you'll find a list of your active subscriptions followed by any inactive ones. If you need further assistance, don't hesitate to contact us. Best regards, Lao Kim.

So, obviously, the Main reason for getting this is to remove the background. But if you want to do Anything else… like, say, combine two different images into an AI background- there is seemingly no way to do this. For example- I am trying to make a little advertisement for my kittens to get new homes. So I needed several photos to add together…like I said- there is No intuitive way to do this. Secondly, and Just As Irritating- you can not make adjustments to the SIZE of the image you remove the background from. You can adjust the Color (saturation and the like), but NOT THE SIZE...which you would Think it’d be the First option to Change. I really Wish I could add the picture that I’m stuck with to this review - it is this HUGE kitten in front of this pumpkin patch arch. IF there is a way to make adjustments on this app- it is Not easy to find. Also- you can’t save your work into the app. So if you want to go back and make adjustments- Good Luck. Ugggh I’m so frustrated I didn’t pay for Canva instead. 😖🙄🙄🙄 😖

Hi Jessi! Thanks for taking the time to share your review. We are happy to announce that the functionalities you mentioned will be available in the new version of Ereasy (V. 2.0), which will be released next week. We appreciate your feedback and we are excited to bring you an improved experience with these new features. If you have more questions or suggestions about the app, please don't hesitate to reach out by filling out the "Contact Us" form in the Settings menu. Kind regards, Olivia F.