Baha Smart App 4+

Cochlear Ltd

    • 2.4 • 46 Ratings
    • Free

Description

Control your compatible* Baha sound processor directly from your iPhone.

To use the Baha Smart App, you first need to pair your iPhone to your sound processor and wait for pairing confirmation.

With the Baha Smart App, you can...
- Change programs on your sound processor and activate streaming from your wireless accessories
- Adjust volume and sound on your sound processor and wireless accessories
- Create Favourites, and link them to specific locations
- Locate a lost or misplaced sound processor
- View sound processor status and usage
- Access support information

Note: Some features require you to log into the app using your Cochlear account details.

For more information and support, visit www.bahasmartapp.com

*For up-to-date compatibility, visit www.cochlear.com/compatibility

Note: Continued use of GPS running in the background can dramatically decrease phone battery life.

What’s New

Version 1.1.9

Bugfixes

Ratings and Reviews

2.4 out of 5
46 Ratings

46 Ratings

JoyfulNoise47 ,

This App is getting worse, not better

The recent update deleted all of my favorites that were saved and now I can’t create more than one favorite … my sound processor whistles even more lately. There really needs to be a better way for the user to adjust the internal audiogram as it is too expensive to go see an audiologist every time there’s an issue. My insurance doesn’t cover device setups and the only audiologist in town with the ability to adjust settings charges $300 for a “fitting”. Get with the 21st century already and let people have control of the $5,000 dollar device you’ve sold them!!!

Developer Response ,

Thanks for bringing this issue to our attention. We’re sorry you are experiencing it. Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. – Cochlear Customer Service

Frowning ,

This version of the BAHA app is absolutely unreliable

This app refuses to connect to my BAHA to my compatible iPhone 65% of the time which means I cannot adjust the volume on it or stream audio from my iphone to the BAHA. I am profoundly hard of hearing. Without the BAHA audio streaming, I cannot hear on my iphone- totally defeats the purpose of owning and wearing a BAHA. I can’t listen to music. I can’t watch movies. I can’t watch TV. Renders it completely nonfunctional and completely USELESS for me and I cannot function w my day to day activities consequently. Somehow I am constantly losing my BAHA programming and I have to drive 45 mins each way for my audiologist to reprogram /reconfigure my BAHA in order for it to work again. It is relared to this horribly designed BAHA app that is 65% nonfunctional. Never, ever had these problems w my old BAHA and with the older version of this app. FIX this SO I CAN HAVE RELIABLE functioning usage OF MY BAHA 5 COCHLEAR! GD!!! I cannot function without the app and my Baja working togethet correctly. It is a $6000+ plus hearing device after an $18,000 implant surgery to help me hear/function that doesn’t work 65% of the time. I can’t function day-to-day like this. I’m going to get a lawyer and sue you.

Developer Response ,

Hi Frowning , sorry you’re having trouble – we would be happy to help! Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. Thank you for taking the time to reach out to us and we hope to be able to resolve this issue. – Cochlear Customer Service

CW🐊 ,

BAHA 6 difficult to connect !!

I had a BAHA 5- now 6- but the connection to the screw is terrible!!! So hard to connect- it makes me cry. Half time I have to go back to my old BAHA to connect. Why did they change the connection? It is horrible. I am so disappointed.

Developer Response ,

Hi CW🐊, sorry you’re having trouble – we would be happy to help! Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. Thank you for taking the time to reach out to us and we hope to be able to resolve this issue. – Cochlear Customer Service

App Privacy

The developer, Cochlear Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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