Bally Bet Sportsbook & Casino 17+

I really don’t understand all of these negative reviews and I question a few . I have been a long term player to the mGM casinos . This app follows all the NJ laws, I love the free daily games and have hit on a few rare occasions for a decent amount 50 and over . For not deploying money I was amazed to see they actually pay out . I absolutely trust this company and find the hit rate similar to all the other NJ casinos .in general at every casino you need to know the game and it’s pay out rate I prefer the penny slots where you can control the number of lines and the amount. Per line , so if you want to play a penny of one line it’s a one cent bet … and I have hit these occasionally for few dollars . fun all around

Thanks for using our app. We appreciate your feedback and are happy to hear that you’re enjoying your time on our site! Our goal is to provide an enjoyable and seamless experience for our patrons. Be sure to check back regularly for a variety of exciting games and offers for chances to win big. We wish you tons of luck in all your gaming adventures and look forward to seeing you again soon!

I went on vacation to NJ over the weekend and due to restrictions I couldn’t play my usual online casinos. I deposited about 25$. Ended up winning a tad over 100$ on slots. Withdrew to my PayPal account on Monday, as of today(Sunday) they needed documents such as pdfs of my PayPal bank statements, my drivers license and a photo of me holding my drivers license to show proof it was me. Then when I finally got in touch with someone they said it was PayPal’s fault but they didnt realize I submitted that other documentation before that. After I told them that my withdraw was cancelled and funds were returned to Bally online casino, and now they have to review my documents I sent today. This has been going on all week just for 70$. So now they told me to wait to complete my withdrawal(again for the third time)until I hear back again from their online support team(good luck getting in touch with them) when they are done reviewing my documents. I never had this issue with any other online casino in my life, it’s crazy. At least they put the funds back in the app that I can’t use now since I left the state, so ridiculous.

PS as I’m writing this I just withdrew from my local online casino and the funds are already in my PayPal account, so I withdrew, wrote this and 5 min later my funds are available. It’s not right. I hope they get it squared away for me because I can’t even play it now since I’m out of New Jersey.

Thanks for using our app, womp13. We appreciate your feedback and regret you were unsatisfied with our verification process. We are dedicated to providing patrons with an enjoyable time on-site and would like to help you. Please contact our 24-hour Customer Service live chat to provide more information to assist you further.

Bally constantly changes odds during the bet to where you are unable to approve the odds change like other sports books resulting in you talking unfavorable odds without you even knowing. On top of that the real nightmare with Bally is if you come out on top and decide to cash out your amounts. I started a withdrawal on Sunday and today is Wednesday and not only have I not received my payout (from a method stating in under 24 hours), but I haven’t even received any notifications about it being delayed. Today I learned there was a problem with the payment method I chose, but I was alerted, emailed, or even attempted to be contacted instead I had to reach out to them for this. And this is just the tip of the iceberg, I decided to do research to see if this happens often and to my surprise I saw hundreds maybe even thousands of people claiming scenarios the same of even worse than mine, where accounts are sometimes becoming suspended for winning or rightfully asking where your money is. Bally is a nightmare to work with and as soon as they pay me out I’m never using them again and I advise anyone looking at this to never use them if your looking to use a Sportsbook, places like DraftKings, BetMGM, and Caesar’s are all more supportive, transparent and overall polite when it comes to these matters.

Thank you for your feedback, and we're truly sorry to hear about your experience. We understand how frustrating it can be when issues like this arise, especially with payouts and odds changes. Please know that we strive to provide a fair and transparent experience for all our patrons, and we take concerns like yours seriously.

Withdrawals can take 24 to 72 hours depending on the method chosen. We encourage you to review our help center here for more information: https://help.play.ballybet.com/hc/en-us.

We sincerely apologize for any inconvenience caused. If there’s anything else we can do to assist you, please don’t hesitate to reach out to our 24/7 customer support team. We're here to help!