Rideshare from select events and transit hubs. Just enter your destination and get matched to a fellow rider waiting in line or nearby who's going the same way. Save up to 40% on the fare, time, CO2, and meet someone new!
- Bug Fixes and improvements
Ratings and Reviews
Only good thing: skipping the line
It’s pretty scary when the first thing that happens is that you get a text that says the driver doesn’t know you’re using the app, so you should just say there are two stops and keep the meter running. Two rides, a lot of confusing texts along the way, and neither time was my credit card charged. Customer service insists that the driver was paid, don’t worry, and thanks for using Bandwagon. This thing is a total mess...but, skipping a 40 minute cab line is definitely nice.
I used the service for the first time last week while visiting NYC. Taxi's from Laguardia are usually a flat fare of about $35. I was going to share the cab with one other person, and the guy who ran our credit card 1. Didn't tell us how much it was going to be 2. When I asked him, he said "Normally a cab would be $100, but since you're sharing it, it's going to be $50 each." (I should have complained then and there but we were standing outside and it was freezing) 3. When we got in the cab, he told the driver to run the meter, and of course that day it took like 1 hour to get into the city so the meter came out to about $72
As soon as I got out of the cab I got a confirmation from Bandwagon saying I'd been charged $72. 🙄 Why did I pay to share a cab with someone if we were EACH going to get charged the full fare??? The only good that came from using the service was that I got to skip the huge taxi line, but other than that, it was 100% false advertising.
Uninformed drivers = disaster
I agree with all other reviews that this app does not work. They catch you in line at the airport and tell you that you can skip the line and split the fare with someone going your way, and save 25%. They swiped our cards and said it is automatic payment, and nothing more to do. However, I was the second to be dropped off and at that time, my driver said he didn't know anything about this app and I have to pay him directly. If you are going to build an app that's dependent on taxi drivers, make sure they are informed.
With Family Sharing set up, up to six family members can use this app.