Bank Five Nine 4+

This new bank app will not send notifications to my phone anymore. It only lets you get texts and useless/memory clogging emails when transactions occur. I prefer the old way which is now gone. There is no +add Smart Device in the menu, only text# and email selections.

Ever since the advent of online banking this institute has struggled to offer reliable services that were simply commonplace elsewhere. Now this disastrous mobile app update. Like the others I was immediately locked out. When I delved into the requested settings I found:
A: A request in broken English to use a preferred browser. The suggestion? Internet Explorer. I actually burst out laughing! I haven’t used IE in at least 20 years. I’m not sure it’s even available on an iPhone. And
B: I am REQUIRED to turn on pop-up windows. Not a security concern, per se, but a definite invitation to malware, etc.

I’ll have to see how the whole “new online banking experience” is going on my computer, but I’ll just dump this flaming attempt off my phone and use my other bank for mobile banking.

I like the bank
And I like the people working the bank very friendly very courteous they know you by your first name this is an awesome local bank however, the online login and the app are beyond ridiculous and totally useless. I’ve never tried so hard to get into my own account and now with this new so-called better and improved it’s supposed to be much better. No it is not. It’s useless and I am locked out.