Bank of America Mobile Banking 4+

Banking, Budgeting & Investing

Bank of America

    • Free

Description

Bank conveniently and security with the Bank of America® Mobile Banking app for U.S.-based accounts.

Manage Accounts
•View account balances and review activity
•Activate or replace credit/debit cards
•Set alerts for important account info

Transfer Money and Pay Bills
•Securely send and receive money with Zelle® using a U.S. mobile number or email address¹
•Transfer funds between your Bank of America and linked Merrill accounts
•Pay bills

Check Deposit
•Take photos of checks to deposit them
•Get immediate confirmation that your check is processing²

Erica, Your Virtual Financial Assistant³
•Ask Erica to find transactions, pay bills and more
•Get valuable alerts, and helpful insights

Security
•Set up Touch ID® / Face ID®
•If fraudulent activity is suspected on your card, we’ll notify you
•View security center
•With our Mobile Banking Security Guarantee, you’re not liable for fraudulent transactions when reported promptly4

Manage Investments with Merrill
•Trade stocks, ETFs, mutual funds
•View up-to-date Market data, news, and quotes
•Send messages and documents securely to your advisor

See the Online Banking Service Agreement at bankofamerica.com/serviceagreement for more information. Mobile carrier message and data rates may apply.

¹ Zelle transfers require enrollment and must be made from a Bank of America consumer checking or savings account to a domestic bank account or debit card. Recipients have 14 days to register to receive money or the transfer will be canceled. Dollar and frequency limits apply.

² Deposits are subject to verification and not available for immediate withdrawal. Other restrictions apply.

³ Erica does not provide investment advise. Erica only listens or speaks when you tap the microphone and retains interactions to optimize your experience. Erica speaks aloud and hears and responds to all voices. Erica is only available in English.

4 You’re not liable for fraudulent Mobile Banking transactions when you notify the bank within 60 days of the transaction first appearing on your statement and comply with security responsibilities.

Investing involves risk. There is always the potential of losing money when you invest in securities.

Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as "MLPF&S" or "Merrill") makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation ("BofA Corp"). MLPF&S is a registered broker-dealer, registered investment adviser, Member SIPC and a wholly owned subsidiary of BofA Corp.

Insurance and annuity products are offered through Merrill Lynch Life Agency Inc. ("MLLA"), a licensed insurance agency and wholly owned subsidiary of BofA Corp.

Banking products are provided by Bank of America, N.A., and affiliated banks, Members FDIC and wholly-owned subsidiaries of Bank of America Corporation.

Investment, Insurance, and Annuity products:
•Are Not FDIC Insurance
•Are Not Bank Guaranteed
•May Lose Value
•Are Not Deposits
•Are Not Insured by Any Federal Government Agency
•Are Not a Condition to Any Banking Service or Activity

All features may not be available in iPad and may only be available for certain account types.

Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

iPhone, iPad, Touch ID and Face ID are registered trademarks of Apple®, Inc.

Bank of America related trademarks are trademarks of Bank of America Corporation

Bank of America, N.A. Member FDIC.

© 2024 Bank of America Corporation

What’s New

Version 24.09.02

In this release, we've made some minor enhancements and bug fixes.

We're always making improvements, so turn on automatic app updates to get the latest. Go to Settings > App Store, and toggle on "App Updates".

Ratings and Reviews

4.8 out of 5
4.6M Ratings

4.6M Ratings

Xlilred ,

Bank of America customers Services is horrible

I spoke with customer service about my account being charged a service fee of $25 a month since January 2021 and I found out after reviewing my account, customer service said that they could not remove or refund my money because I was no longer a gold tiered customer. I couldn’t understand why that was I’ve been with them since 1997 and never been charged a fee I asked to speak with a supervisor ID xsfny4 Kekia she was very rude and said no you don’t get a refund and why did your account go below $20,000”??? What happened?? Who ask this of someone about there money? Then I figured it out if you are below $20,000 then you dropped off as a gold member she just said we sent you an email on your bank account when I told her I never saw this notification she said we sent it so no refund goodbye. I will be moving my money out of this bank account, when I feel up to it. My health and money is my business, my account it’s not like it has no $ in it. I don’t want to be with an institution that forgot how important it’s customer are. I wanted on the phone for over a hour to have a short rude conversation with a supervisor.

Developer Response ,

We regret to hear that you are dissatisfied with the service experience at BofA. Within this app review section, we are here to assist with your mobile app related needs and functionality. We are sorry about your experience. Please let us know if there is anything we can help within the app. -Leigh

La Riena Poderosa de Furbies ,

Mediocre

The app is not greatly designed and isn't as easy to navigate as other banking and credit card apps. Erica is beyond annoying and hardly ever helpful - except when I'm trying to find a feature that has been hidden away (like changing alerts) then it will take me to the screen I need. But the screen I need should just be easy to find in the first place. Even though I've turned off every alert for Erica, it still gives me a little notification light when I log in that I either have to live with or click on Erica to get rid of. I've also had issues with perpetual mobile notification alerts that never go away. I've tried searching everywhere in the app for some message, update, insight, something... even deleting and reinstalling the app multiple times and the notification comes back on my phone when the app is redownloaded.
I also really wish I didn't get notification to "pay a bill" when the account is a zero balance. It gives me a minor heart attack every time when I don't use the card, and then I get my "YOUR BILL IS DUE" alert, to frantically log in and see it's a "$0 bill statement" that I have to mark as paid. No other card I have with an app does this.
I only use BOFA when I absolutely need to - if my Discover card isn't accepted at an establishment. And I'm probably going to look into switching from BOFA to Chase.

Furious 30-yr loyal customer ,

Deceptive and predatory BOA practices

I just want to pay my mortgage. Who would’ve known this was such a monumental, circuitous, dangerous, and deceptive path! But, apparently Bank of America makes this so by the business practices that they employ. I know a large mortgage will hit on the X. So on that day, I cash app transfer over the amount needed for that mortgage bill. However, BOA always seems to hold this particular cash app deposit (others are applied instantly), until my mortgage bank asks for the mortgage payment. Of course, it gets denied… With my mortgage bank request, and BOA’s denial disappearing from the account as if it never happened. Of course you won’t know that until you hit with either late fee or worse… A big hit on your credit score.. this has happened too many times for me to believe it was a flute… But it is it something done purposely by BOA. If I wanted to find out how many times this actually happened… Meaning, how many times my mortgage bank requested the payment and Bank of America denied it because of whatever reason, including insufficient funds… I will never never be able to find that my Bank of America online account or the statements that I received. It is quietly rejected and removed from the account… Almost secretly, as if it never happened… But it did happen… Very most indeed did… With repercussions… That Bank of America apparently cares nothing about insensitively nothing about it that they delete it from existence.

App Privacy

The developer, Bank of America, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Search History

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Siri

    Get things done within this app using just your voice.

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