BARK - BarkBox, Super Chewer 4+

BarkBox, Super Chewer & Bright

BarkBox, Inc

Designed for iPhone

    • 4.9 • 5.7K Ratings
    • Free

iPhone Screenshots

Description

Manage your BarkBox, Super Chewer and Bright Dental subscriptions, customize your dog's next delivery, and more! Get up-to-the-minute info about when your dog's box is shipped and delivered. Rate the toys, treats, and chews inside once your dog has had their fun, and customize your next box. Your dog doesn't have thumbs, so they're gonna need your help.

FEATURES:
- Opt-in to push notifications for real-time shipping updates
- Manage your subscription (including billing and shipping info)
- Customize your BarkBox, Super Chewer and Bright Dental shipments
- Update your dog's profile
- Rate the toys, treats, and chews to build your dog's profile
- Get fast support from real humans from inside the app

What’s New

Version 5.0.5

- Minor Bug fixes and improvements
- Extra slobber

Ratings and Reviews

4.9 out of 5
5.7K Ratings

5.7K Ratings

Jotheastronaunt ,

Monthly mood booster for us both!

As a struggling 29 year old living paycheck to paycheck I did the most financially smart thing…I adopted a puppy in need. And I absolutely don’t regret it! This little ball of energy has brought so much joy in my life and makes it easier to get out of bed. so of course I want to spoil her and give her the best of the best. When my first box didn’t get delivered I reached out to customer support and had by far the best experience. I was offered an amazing resolution within five minutes of starting the chat. The first box wasn’t delivered because I had entered my address incorrectly and I was 100% ready and ok with eating the cost of the first box. After all, it was my fault. They were extremely helpful and not only helped to verify my address and added a free box to my subscription but also doubled the next box for me for free. (Also being able to contact them over the app and not having to talk on the phone saved my social anxiety riddled self a panic attack.)

Receiving our box each month is something we both look forward too. My pup Mochi recognizes the box and seeing her happy and being able to spoil her brightens my day.

Developer Response ,

Hi, there! We so appreciate you sharing with us your story! We love hearing about our customer and your pack! Mochi is so lucky to have you as a pup-parent, and to hear that she has brought so much joy to you as well is truly heartwarming! We can absolutely relate on spoiling our fur babies. Trust us, you are not alone on that one! However, we want to apologize for any inconvenience over your pup's first box. That is absolutely not something we want for our pack members to experience. We are very grateful for your patience and understanding and for giving us the opportunity to help make sure that we make the experience right for you and Mochi. It's also great to hear that the app has been easy for you to use! That is what we aim for all of our customers. BarkBox should be fun and easy, which is why if you need help with your pup's goodies, just reach out to our Happy Team! We are always here and ready to lend a hand! We hope Mochi is ready for more fun and yummy goodies with her upcoming boxes! We can't wait to get her excited when her BarkBox arrives! Again, thank you for the feedback. We love having you and Mochi in the pack!

lovelyypanic ,

Best customer service!

I get quite a few subscription boxes. From makeup to meat to underwear. This one by far has the best customer service. We got our first box of a six month sub and the toys were too tough for our Apollo. He was 5 month old at the time. I emailed customer service to see if there was a soft option for the next month. CS got back to me with in an hour. Was very attentive and thorough. Switched me over to the softer toys and sent out two replacements. They also switched me to a all toy box since Apollo was having some stomach problems. Even reached back out afterwards to make sure Apollo was happy. Boxes came in a timely manner. Apollo gets so excited when he sees the box on the porch. The toys are such high quality. He shreds toys from other stores. He hasn’t been able to shred a single one of these. The themes are always super cute. You really can’t beat the price for the quality. We’ve all really enjoyed this box just as much as Apollo. The app it self is great. Runs smoothly. You can track review and shop add on’s. Great service all around.

Developer Response ,

Hi, there! Thanks so much for reaching out and letting us know about your experience with our Happy Team and how the goodies were for Apollo! We truly appreciate the chance to be able to help you you make sure that your pup's goodies are perfect for him each month. Everything we do is to make sure we provide our customers the best customer service possible and provide our pack members the happiness that we always aim for with the goodies every month! We are glad to hear that using the app was easy for you too! And in any case your pup's preferences or needs change, you can always reach back out to our Happy Team at happy@barkbox.com and we will be more than happy to set up the updates for you! Thank you again for your feedback. We hope you have a fun-filled day with Apollo!

keyboardchick ,

First ever subscription

At first I only signed up during a promotion to receive an apple AirTag and AirTag holder. I’ve received two boxes out of my six month subscription so far. My rottsky chews everything so chose the super chewer all nylon package, I also ask for larger sized treats if possible since my pup likes to try to swallow everything whole if it’s small enough. I have zero complaints on the boxes I received and the treats have been decently sized for a larger pup. When I found that my choice of toys for my pup were not interesting to her, I reviewed my second box and asked for more fabric in my remaining boxes. It was so easy to manage my subscription and make changes. And the best part is they sent my pup a replacement toy with more fabric. She is so happy with her new toy!! Totally recommend trying the bark box subscription if you haven’t .

Developer Response ,

Hello, there! Thank you so much for taking time to share your feedback! We are glad to hear that everything was easy for you to make changes or updates to your pup's plan. We also appreciate the chance to be able to assist in making sure your pup's BarkBox goodies are perfect for her each month and that we were able to send over a replacement toy that made her happy! We absolutely do not want your pup missing out! If ever your pup's preferences or needs change, please connect with us at happy@barkbox.com so we can help out! Thank you for choosing BARK! Keep safe and take care!

App Privacy

The developer, BarkBox, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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