BASIQs Softball 4+

Developers are not quick to respond.

My daughter really likes the app. So I decided to demo the coach component. I sent my info to try a demo twice and never received an email. I also tried to contact the developer via email and nothing. That’s a poor way to try and make some $$$.

Developer Response ,

Thanks for taking the time to send feedback. And we are thrilled to read that your daughter really likes the app. Please accept our apologies for being slow to respond. We are still in startup mode, and the day jobs often distract. You should have received email replies on February 10. Please let us know at info@basiqs.com if you did not. Thank you... and apologies again for the slow response.

Dumpster Fire and Intrusive

1) You could just ask for an age range, not my kids birthday. But I made a fake birthday and continued. Just weird to be that specific when you don’t need to be…data mining.

2) My kid doesn’t have an email, why do we have to put email everywhere? It’s a simple app, not a bank account. I tried anyways putting mine for both and did not use the child’s real name.

3) Refused to accept ANY password I tried. All were over or at 8 characters. I tried simple, difficult with capitalization and lowercase and numbers and special characters…would not accept any. Couldn’t even use the app at all.

You WAAAAAY over-engineered this app in the beginning and it’s obvious it’s partially for data mining, because my friends that use it (not many of them anymore because of how it messes up) show me how wrong it is all the time. Multiple times it shows identical answers but only one shows correct, and some calls are just bad fundamentals. You don’t need all that personal info for someone to use an app, it’s that simple. Use some of that enthusiasm making the app itself useful once you can actually create an account…geeze.

PLEASE READ

I got this app a long time ago, and I think it worked pretty well, it just repeated the questions. I updated my phone and I got the app again just recently. It just goes to that greenish screen and nothing shows up. I play softball, but I thought getting the baseball one would help. But the same thing just keeps on happening. I would really like to use the app but I can’t. I don’t know if it’s because I got it twice hit please fix it.