BayCareAnywhere 12+

I was feeling increasingly ill on Christmas Day 2020 & used this app for a consult with Dr. Andrea Franks. I believe I had about a 15-minute wait to speak with her. I liked that she was an internal medicine doctor but there were many other doctors listed. I felt so awful I could barely think straight but the app was still easy. Best money I ever spent. Dr. Franks was great, listened carefully, asked questions and then said, “I think you know what I’m going to say, you need to head for the hospital.” She talked to me about where I should go & how I should sit as far away from my husband as possible on the drive over.
I was admitted to St. Joe’s North in Lutz an hour later with you guessed it, COVID-19. My case was caught in time because I listened to her and sought treatment. Four days later I was released & am healing slowly. You cannot be too careful with this virus. I believed I was doing an excellent job in distancing, hygiene, masking & avoided crowds, groups and parties. If you think you are ill, please use this app & get yourself the care you need. I cannot state strongly enough that the ease of getting immediate medical advice helped save my life.

This is my first virtual physician experience. Some advice- just wait in line. I agreed a couple of times to get a provider that could “see me sooner”. Each time you have to complete the symptoms, current location, current medications.... and you are just put back in queue with a provider having the same number of patients waiting.

For the IT guys- put a radio button in for current location is same as home address! Ugh! Or better yet, don’t make us retype everything to get in line for a different provider!

The physician was great! And it was easy to use.

Worst mistake! Don’t use this service! I spent $45 to talk to talk to a physician about a developing sinus I He literally spent 3 min with me, rattle off some over the counter meds that I didn’t even get a chance to right down. I asked about antibiotics, although it’s been few years I’ve had a sinus infection before, and he said it was necessary. He ended the session before I could get him to repeat the OTC he recommended and had the nerve to say “patient was upset”. It’s a Saturday and my doctors office is closed and couldn’t get an appointment on Friday and I’m sick! $45 for less than 5 minutes is a pretty good scam you running. So unless a real doctor wants to contact me ASAP and prescribe what I need I will continue the negative comments by word of mouth and through social media that this service is a rip off and is taking advantage of people that are sick! I would give a 0 but that’s not an option.