BCBS FEP Dental 4+

FEP Dental

The Federal Blue Cross Dental Program has proven to be very useful to me at time when I have had some unexpected dental problems. It has allowed me to handle difficult dental problems with confidence.

Security so good I can’t even access my own account

I’m already over Federal BCBS and it hasn’t been a month. GEHA apps and websites are so much easier to use. I’ve reset my password and still can’t get access to my very own account. Ridiculous. Will be switching back to GEHA next year. Don’t know what the big deal is about this company. Accessing my own account shouldn’t take an act from God to be able to get into. All of them are that way.

Respuesta del desarrollador ,

We apologize that our app did not meet your expectations and your experience was less than 5-stars. Blue Cross Blue Shield FEP Dental takes into consideration every review received and takes your feedback seriously. We are working on improvements for the next update.

Not worth it

Terrible app. And the BCBS online experience is generally poor too. How can such a massive company not have a functioning and easy to use online presence of its customers. It’s difficult to view and submit claims, or maybe that’s the point. And claims are denied for stupid reasons which require time out of my day to point out their mistakes and resubmit. Will be switching to another company next year.