BCC My SmartCare 4+

Name: BCC My SmartCare
Rating: 4.4 (341 reviews)
Author: Benefit Coordinators Corporation

Benefit Coordinators Corporation

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- 4.4 • 341개의 평가

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설명

My SmartCare Mobile provides Benefit Coordinators Corporation’s Flexible Spending Account participants with a secure, single access point to manage their accounts from their mobile device. Participants use their existing username and password to access their accounts from anywhere at any time. Users can simply download the app and log in to gain instant access to their account balances, plan details, recent transactions and communications from BCC. Claims and substantiation materials can also be submitted through the app. Participants must register and go through the authentication process online before accessing their personal information through this app.

2025년 5월 5일

버전 25.05.00

• Users can now open a Devenir investment account within the app
• Plan year filtering added to the Interval Tracker for more precise control
• Various UI enhancements and bug fixes

4.4/5

341개의 평가

Easy to use!

Great App and easy to use/understand

Difficult App on Purpose

This app is made to be difficult on purpose. Uploading a picture of your receipt only gives you a small window less than that of a screen shot. They do this to avoid reimbursing money I’ve already spent. There is no way to contact service on the app, so you have to call in. When I did that and finally spoke to a person (Tim) they hung up on me. I waited for a call back until it became clear that I wasn't going to get one. When I finally got through again I got the same person who said he tried to call me back but I didn’t answer. A lie. I don’t trust this app and I trust this company even less. This company is trash.

App and or company is terrible. Would not recommend.

After using the app and navigating through the pull down menu it makes sense that the “rate this app” tab don’t work.
Good luck submitting anything for reimbursement though FSA or HSA. Had a majority of my submitted clames immediately denied when I submitted them. Never seen a pending status just immediately denied after all items of the clame process on the app were completed. Definitely won’t be using this in the future.
Good luck and use at your own risk and guaranteed loss of time and money.