Screenshots

Description

Need a pair of sharp eyes? Or have some sight to lend? Be My Eyes is a simple, free tool to see the world better, together.

Be My Eyes connects you with a global community of volunteers and company representatives who are ready at a moment’s notice to help you see – to lend their eyesight and support with everyday tasks.

FREE. GLOBAL. 24/7.
Be My Eyes is a multi-lingual support community millions strong, available globally day or night, and has volunteers answering calls in more than 185 languages. Join the community today!

Sign up to get free visual support with tasks like reading small print, matching clothes, troubleshooting technology, setting up home appliances, or any other simple task a volunteer can complete over live video. If a task is too complicated or requires expertise, call one of our company partners for on-demand video customer support via Specialized Help.

If you have eyesight you want to share, sign up as a volunteer and answer calls from a person in need! Tasks are usually completed in just a few minutes, and if you’re busy there’s no need to answer – someone else will get it.

HOW IT WORKS:
1. Anyone 17 or older may sign up as a user or volunteer.
2. Calls are connected based on daytime timezone and language. Average wait time is about 15 seconds.
3. When a call is answered, a live one-way video (two-way audio) is initiated, allowing volunteers or company reps to see what’s in front of the user’s camera and provide verbal support.
Note: Specialized Help availability varies by region and company opening hours.

WHAT CAN VOLUNTEERS HELP YOU WITH?
• Reading home appliances
• Reading product labels
• Matching outfits and identifying clothes
• Help in the kitchen
• Reading digital displays or computer screens
• Navigating TV or game menus
• Operating vending machines or kiosks
• Sorting music collections or other libraries
• Picking jewelry or crafts

WHAT CAN YOU DO WITH SPECIALIZED HELP?
• Web and Computer Technology
• Health and Beauty Products
• Banking and Finance
• Nonprofit Organizations
• More

WHAT’S NEW:
• We’ve just reached 3 million volunteers! Thank you for making Be My Eyes the biggest community support micro-volunteering platform ever.

SELECTED AWARDS:
• 2020 Dubai Expo Global Innovator.
• 2018 Winner of the Dr. Jacob Bolotin Awards at the NFB National Convention.
• 2018 Winner of AbilityNet Accessibility Award at the Tech4Good Awards.
• 2017 Winner of World Summit Awards - Inclusion and Empowerment.

What’s New

Version 3.2.3

- Minor bug fixes and improvements
- Translated into even more languages

We release updates regularly and we're always looking for ways to make things better. If something is not working, if you have a great idea, or if you just want to say hello, then email us at info@bemyeyes.com, we would love to hear from you!

Be My Eyes will not prompt you for a review. If you feel generous or have a couple of minutes, please leave a review. It makes a huge difference to us. Thank you in advance.

Ratings and Reviews

4.7 out of 5
4.6K Ratings

4.6K Ratings

devanmarie ,

I am a volunteer and it brightens up my day!

I love answering calls because it humbles me that low vision or blind people go through a lot of extra work just to get through daily life. And to be able to make it easier for them means the world to me. It ALWAYS makes me smile even if I’m having a bad day by helping. Everyone is so grateful and wonderful to work with. I even helped out a man with narrowed vision who voluntarily goes out and helps homeless people and needed help reading a SUPER small print sheet that had all the resources for people in need. He just needed to find the one for housing to help people get back on their feet. Not only are they giving back and volunteering, but I felt a part of it at the same time because I was able to help him find the resources he needed so he could give out to those he helps who are homeless. Someone with a disability giving back in the way they receive help themselves is the definition of giving forward. And I just think this is Suh an amazing app, with amazing people all over the world. I can’t want until my next call to help out someone new. Now if I could also meet them, that would just mean the world to me to meet these incredible people. They inspire me.

austinnray ,

Wonderful Concept

I love having this app on my phone. While I have only received two calls in the last 6 months (I was too late to answer my first call, but successfully answered the second call today!), it’s still amazing that I was able to help someone with something so small; something the rest of us take for granted every day.

Today a woman called asking if I could help her adjust her thermostat. When she pointed the camera, it was a little low. I asked her to hold the phone up a little, and then I was able to see the thermostat clearly. Her heat was set on 70°, so she counted the buttons up to 75° and I let her know she had successfully turned her heat up. She said she didn’t need anymore help and thanked me for helping! I told her she was welcome and to have a great day. She was very sweet and I was glad I got to help:)

A lot of these reviews seem to forget this app is for the visually impaired. It isn’t about how many calls you get to answer, or how great you feel because you volunteered. This app is designed to help those who need it. I think it’s wonderful that so many people volunteer, regardless of the number of people that need help.

Naturenut9 ,

I’m never given enough time to answer.

I recently read about someone who had troubles getting help because nobody answered. Well, I always try to answer, but I have to unlock my phone first. By the time I get it unlocked, the call has been passed to someone else. If I have more than a few seconds to answer, I would be able to answer more often. It would be great if the request came through as a FaceTime call; I think I don’t have to unlock my phone for that. Furthermore, I would be more useful if I could set my app to available or unavailable when I’m sitting idle or driving. Because of the issues I have answering and the rarity of requests, I have often considered deleting the app altogether.
Other than my two complaints, I have enjoyed the app. I really enjoyed helping the two folks I was able to assist. I’ll be honest, I get really excited when the opportunity to help someone arises. Helping others is what I enjoy most in life, but I would like more opportunities to do so. Thank you to the creators of Be My Eyes for creating something so wonderful. I don’t expect it to be perfect, but I hope my feedback helps improve the experience for everyone.

Information

Seller
S/I Be My Eyes
Size
86 MB
Category
Lifestyle
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Afrikaans, Arabic, Azerbaijani, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Italian, Japanese, Korean, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Urdu, Vietnamese

Age Rating
17+
Unrestricted Web Access
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

  • Siri

    Get things done within this app using just your voice.

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