BeFrugal Cash Back & Coupons 4+

I used the Ebates/Rakuten application for years when shopping. It only paid out quarterly which is not soon enough. Lately, it only offers low cash back for many of the sites I shop on. Then, I found the BeFrugal app over a year ago and I prefer it when shopping as it usually pays more. BeFrugal often gives back a higher amount than Rakuten and you get your money back a lot faster. Once the purchases are verified, the money is available to cash out sometimes within 15 days. I often get a direct deposit to my checking account once a month and sometimes twice a month!

I am a new user since August. I made purchases that have all been verified that meet the $10 cashback requirement for the new customer bonus. The first purchase was verified and moved to payable very quickly. All other purchases are still sitting in pending/not payable and it has been over 3 months now since they were made and verified. They even had dates associated to them that suggested they would become payable 3 months out. Well that time passed and still not payable. Mind you at least two of those purchases were from the same store that the first purchase was from that had quick turnaround. When I sent a query to customer service I received a somewhat curt response about how it could take anywhere from 90 to 120 days and if they don’t get paid, I don’t get paid end of story no offer to investigate. When I asked about the dates associated with them suggesting when they would be payable I was told oh that’s just a possible date. My gut says these purchases won’t ever become payable and that they don’t seem to care enough to contact their sponsors. There are other services like these that do payout as advertised and yes you have to wait 3 months, but they do payout at the date they say and they go to bat for you when the sponser isn’t completing the payout.

This app is garbage. It repeatedly denies giving you cash back even after you’ve ensured that you took all required steps to earn your cash back. Further, they don’t allow cash back inquiries into many merchants on there. For example, they won’t let you inquire about missing cash back for eBay. As such, when you use the link for eBay, they will conveniently not compensate you for large transaction purchases, but they mysteriously do when you buy something for a few bucks. I have never had one instance when this wasn’t the case, and I use eBay a lot.

In any of the inquires I have submitted, for other merchants, they have always denied them all. Logic would dictate that they all couldn’t have been my fault for not doing something right, yet this company is tried and true in denying all of them.

So don’t waste your time with this one lest you get burned on getting your cash back. This would be especially harmful of you were making a big-ticket purchase and then they don’t compensate you for it.