iPhone Screenshots

Description

Start banking wherever you are with Berkshire Bank Mobile for iPhone! Available to all Berkshire Bank online banking customers. Berkshire Bank Mobile allows you to check balances, make transfers, pay bills and find locations. Need to find a Branch or ATM closest to you? With Find Near Me, Berkshire Bank Mobile will discover your location and provide you with addresses and phone numbers on the fly.

Available features include:

Accounts
- Check your latest account balance and search recent transactions by date, amount, or check number.

Transfers
- Easily transfer cash between your accounts.

Bill Pay
- Pay new bills, edit bills scheduled to be paid, and review previously paid bills from your phone.

Locations
- Find nearby Branches and ATMs using the iPhone's built-in GPS. Additionally, you can search by zip code or address.

What’s New

Version 4.6.3.67

We are continually working to deliver an exceptional user experience within the app. This update contains bug fixes and performance improvements. We will be sure to highlight any new features within the app as they become available.

Ratings and Reviews

1.7 out of 5
144 Ratings

144 Ratings

jenn363 ,

Love Berkshire Bank, mobile app needs work

I am a longtime Berkshire Bank user and love that they support local causes in the Berkshires. But their desktop site looks like something from the 90s (although it functions well) and this mobile app is difficult to access. I have had to change my password multiple times because the app locks you out after 2 wrong password entries and it ALSO locks you out of your desktop site. Because it’s a small local bank, customer service via phone is only available on weekdays. One or all of these needs to change to make this app more usable. I have considered changing banks because most of my banking is remote, and the digital platforms are so easy to get locked out of.

biteme1776 ,

It’s not terrible...

...in fact, I haven’t had a major issue with the app in months. Until recently, that is. Lately, EVERY SINGLE TIME I open the app it launches straight into a pop-up screen telling me what I can do with the app and new features and such, and I have to hit “skip” to actually get to my balances or other business. But these are never NEW features, it’s the same features it’s had since I’ve started using the app. And apparently leaving a bad review is the only way to let the developers know, because “App Feedback” doesn’t work. Sorry/not sorry.

Please fix it.

Cuddles82 ,

Fix the “no device ID found” error!

I got a new phone, iPhone 8 Plus, this week and now I cannot use the mobile banking. I never had this problem when I previously changed phone. I went through every step per the website on my pc and reactivated text banking but mobile banking does not work. It keeps saying “device id not found”. I answered all of the security questions correctly and when I put in my number to reenroll I get this error message. This is BS!! Fix this problem or I’m changing banks to one that is more accessible when things change. Many things about this bank have been making me want to leave and this just tips the hat further in that direction. I haven’t had an issue with any other app. Just this one.

Information

Seller
Berkshire Hills Bancorp Inc
Size
86.8 MB
Category
Finance
Compatibility

Requires iOS 10.3 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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