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Ratings and ReviewsSee All
Needs Model Numbers in List View
Let’s say you’re looking at LG OLED TV’s. When you do a search you come up with a list of 4-10 TV’s depending on how you search. The problem is that many of the TV’s are indistinguishable because there is no model number displayed unless you go into each TV individually. At any one time there might be three models of the same size, and both last year and this years models represented. You can guess or infer which TV you are looking at from the picture or the price, but why? The app needs model numbers in list view to serve its intended purpose which is to facilitate shopping.
Well I have to say this is an app that I will be getting rid of. This app caused me to miss out on a deal of the day due to not letting me sign in. It actually took 10 attempts and when I got in and added item to my cart it said I need to be connected to the internet!!! Not only was I connected the freakin app logged me in, just when I’m ready to make my purchase it says I’m not. I eventually got to a computer and the items were sold out!!! This has got to be the worst update of any iOS app ever.
That was during the week, the same thing happened on Black Friday! Wouldn’t let me into the app via my saved password and fingerprint. Then if I enter information manually, it tell me “oops looks like something has gone wrong”, not only is this condescending (I know something went wrong I’m using the stupid app) it’s insulting to someone experiencing issues. So thanks for letting me know of the continued Black Friday sales that your app wouldn’t allow me to take advantage of.
I’m not too happy I was just shopping for some Popsockets, found what I wanted, then saw that for $5.99, I could have them delivered Tomorrow!! Heck yeah, why not?! Since I need them ASAP. So I choose this option. Then when I’m checking out, I notice it has my works address entered for some reason (even though I’m logged into my own account), so I correct it. Then it tells me “Your shipping information has changed due to a new address”. So I click on that to see what they’re talking about. Not only will it not be delivered tomorrow (Saturday), it can’t be delivered until Thursday!!! Or I have the option of getting it Monday for $8.99!!! WTH! What kind of scam is this?? What difference does it make? I live an hour from my work, not 3 days!! Extremely disappointed. Now I have to wait until Thursday, because I’m DEFINITELY not paying $9 to get it in TWO days, when you already told me I could have it in one for $5.99! Absolute craziness.
Developer Response ,
Hi Zack Daddy101 – thank you for taking the time to share this with us. It's troubling to hear that your experiencing issues with ordering your Popsockets. With what you described in your review, it sounds like our app may be having some issues. If you could, please email me (Bob) at ReviewSupport@bestbuy.com and provide details about what the exact item was and what screen it showed the incorrect shipping address.
Best Buy Support
- Best Buy Co., Inc.
- 251.4 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- © 2020 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the Tag Design, MY BEST BUY, and BESTBUY.COM are trademarks of Best Buy and its affiliated companies.
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