BET‪+‬ 17+

This is getting three stars as a courtesy because I have seen the app improve, but there is a lot that needs to be done — especially for the price. The fact that I can’t pick up where I left off on different streaming devices is unacceptable. What’s the real point of having an app for iOS if I can’t watch on the go without having to find the show, scroll through episodes, and then hope I can find where I left off before I’m irritated and close the app. Second, we need more content. I know this deals with legal aspects as far as having the right to air shows, but hopefully you all are working on that because options are getting slim. In addition, when I search for a show, it glitches. I’ll start typing and when I click on the option I want, it many times goes away as if the show isn’t on the app.

Overall, I DO enjoy that we have this app for us to enjoy movies, shows, & even plays! I love the Madea nostalgia and everything. It’s just very important from a developmental aspect, and the fact that I’m spending money, that the technicalities are worked out.

We regret you feel this way but appreciate your feedback. Please contact us at support@bet.plus if you need additional assistance.

I’ve had bet for almost a year now and pay monthly for the app. I got it on my fire cube well I only got the because of my favorite show RUTHLESS by Tyler perry yes I pay this much money to watch one tv show that’s how much I love it I also watch the oval on my Directv and thank god it comes on that are I wouldn’t be able to watch it probably either. Anyways to get to the matter. I been trying to watch season episode 5 of ruthless well going on a month now I can’t watch it buffers there’s a circle in middle of my screen that spins around and around and no it’s not my internet and it’s not my fire cube because I’ve done everything possible tech wise I’ve rebooted my fire cube my internet and even my my wifi on my iPhone and my iPhone still want play and I’m able to watch any other show on both my BET t apps just fine. And it’s starting to really aggravate me like I’m bout to just stop my subscription all together because I noticed that it actually will come on regular bet I just got to wait so why should I pay for a app that I got to watch one show and it not play. And yes everything is updated fine so nope that’s not the problem either and also I’ve deleted and reinstalled the app on my fire cube and iPhone so it’s on bet pluses end and if it don’t start working by Monday I’m stopping my subscription and waiting to watch on my Directv regular bet

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I’m really trying to give this app a chance, but from these first couple of weeks that I’ve had it all I can say is that it’s incredibly GLITCHY! It freezes CONSTANTLY while you’re watching a show, and on some episodes, you’ll be lucky to get through one scene without the app freezing! You’ll be playing the guessing game on a lot of the scenes because at times all you can hear is the audio, yet no movement of the screen because it’s frozen. Also annoying that there’s no “Continue Watching” feature on this app (similar to Netflix), so if you decide you want to finish the rest of the show/movie you’re watching at a later time, you have to go look for it.

BET is already on the decline as a network, so if this app is supposed to revive it, then it’ll need to be MUCH better than this. Because I’m not gonna continue to pay $10 a month for a glitchy app with mostly reruns and old movies on it, especially not when many of the original shows that are supposed to be exclusive to the BET+ app eventually end up being broadcast on regular BET anyway. These aren’t the old days when BET was the only game in town for Black audiences. There are A LOT of other apps catering to the Black demographic that has better value (some even free). With all that said, I’ll give BET Networks a month or two to clean up their act before I completely say DUECES✌🏿 to this app.

We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at support@bet.plus so we can help resolve this issue. Thank you.