Betly Casino & Sportsbook WV 17+

Sickening excuse of a casino

The deposit match is such an amazing offer to throw at new customers. It is a great way to get your foot in the door and experience the games Betly has to offer. Unless there 23 hoops you must jump through to receive your winnings. I had to play through $600 to even have the ability to withdraw, or so I thought. This app is so low quality and has zero ethical qualities about them. Visa cards are available to deposit, but not withdrawal. You must make a deposit before you’re able to cash out with your balance. You must wait FIVE DAYS after your deposit until you even qualify to withdraw funds. It’s sickening how manipulative this app is. Stick to other apps that are actually fair and don’t drag you along for days trying to get back whatever you may have deposited. I hope this reaches you before you download this app so I can save you the hassle and time. Again please don’t even bother it’s not worth your time. They will steal your money by unfair play and string you along until you have nothing left in your balance.

Developer Response ,

Hi Sfdbhgdvhgds,
We’re sorry to hear about your frustration. At Betly, we’re committed to transparency - our promotional terms, including playthrough requirements and withdrawal timelines, are clearly outlined upfront.
While some payment methods have limitations due to banking restrictions, we always aim to make the process clear and secure. The deposit requirement and withdrawal processing are standard and used across the industry.
We take fairness seriously and encourage anyone with concerns to reach out to our support team. If your issue hasn’t already been resolved, our friendly and knowledgeable team will be happy to clarify everything and make it right. We truly hope you’ll reconsider and give Betly another chance.

Wish I could give negative stars to these crooks

This app, and its employees all the way up the chain are completely garbage. The app itself isn’t horrible, but the way it is ran is absolutely criminal. Twice, not once, but twice, I have had a technical issue cost me money or spins in their casino, I screenshot it, screen record it, etc. I send every single piece of info they request including clear as day recorded proof of the technical issue. It has been 7 days since I contacted support, and they have not addressed the issue whatsoever. I have sent multiple emails to follow up and they just tell me the casino team is “reviewing my account.” What review takes 7 days when I sent them everything they needed on day one? They are absolute criminals and I’m pretty sure guilty of false advertising. I am in the process of contacting the gaming/lottery commission to file a complaint and see what steps are necessary to initiate an investigation into their business. Anybody that ducks your request for support this much is more than likely not up to code(so to speak). DO NOT USE THESE BUMS!

DONT SIGN UP YOU WILL REGRET IT

Do not join this casino Sportsbook you are better off just taking your money and burning it! See all the other places like MGM DraftKings and so on give you casino bonus just like this app does except when they give you the casino bonus once you go through your deposit and that bonus unless you win, but you don’t win enough to go through the 10 X requirement any money you deposit after that you will not get back until you make that requirement. For example, if you’re requirement because you got a deposit bonus is $1000. You have to win over $1000 to ever a dime of anything and that includes just your own money. FYI EVEN AFTER THE INITIAL SIGNUP BONUS IF YOU DONT COVER THE ENTIRE AMOUNT YOUR NEXT DEPOSIT WILL GO TOWARDS THAT! WHICH MEANS YOU JUST THREW AWAY YOUR CASH. DO NOT JOIN this casino there’s a reason why it’s rated so poorly. I promise you all the positive reviews are from bots or people that got paid to leave positive reviews