Your farm-to-table eats are now closer than ever with the B.GOOD app. The app now lets you:
• Order ahead, skip the line, and save time
• Collect points that can be used toward rewards (free food!)
• Donate to local organizations we are partnered with
- Bug fixes
Ratings and Reviews
App needs improvement
It should be able to store order location so I don't have to pick every time. It should save past orders for easy reorder. Apple pay would also be nice. Otherwise it works. Please stop rewriting the thing from scratch. The new iterations are not improvements from this end user's point of view.
Developer Response ,
Hey there! Thanks for leaving a review and for the feedback. The new app tracks your past orders and allows you to reorder from your past order. You can access them from the home screen by selecting the drawer menu in the top left and selecting Past Orders. If you have any additional questions please feel free to checkout our FAQs - https://www.bgood.com/rewards/. We've had a lot of feedback on adding Apple Pay. We will be rolling it out soon in the near future. If you have any further feedback in using the app, feel free to write to us at email@example.com.
Needs more real-life testing
The app is fairly impressive and I really appreciate how easy they make it to identify what’s vegan and what’s not. But the ordering experience could use some work because it feels like it hasn’t been tested enough against typical conditions.
The app will always ask you to select a restaurant, even if there’s only one in town, and you choose the same one every time. Just default to the most recently chosen one please. And add support for Apple Pay!
The app assumes that all pickup orders are takeout orders. This isn’t necessarily the case, I order with the app because I want to make sure my dietary choices are made explicit and are respected. I’ve had poor experiences ordering in-person at B Good and the app helps to prevent human error. However, takeout orders produce a ton of waste and I wish they would let you choose to “eat in” for your pickup orders.
Disappointed in this app
No matter how many times I report an issue with app malfunctions or applying my rewards, NO ONE responds. There is no point to use the app, provide feedback, or frequent B.GOOD when the customer service is subpar. No communication from the Staff when they can’t fill an order via the app. No phone call, text message, tweet, etc., NOTHING! Literally takes longer to use the app, arrive and wait for food than to just walk in and order. I don’t get it. Maybe it’s just the Downtown location that I use that has issues with staffing or being too slow. But it’s more of a pain than it’s worth to even bother anymore.
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With Family Sharing set up, up to six family members can use this app.