BGOOD +4

App needs improvement

It should be able to store order location so I don't have to pick every time. It should save past orders for easy reorder. Apple pay would also be nice. Otherwise it works. Please stop rewriting the thing from scratch. The new iterations are not improvements from this end user's point of view.

Resposta do desenvolvedor ,

Hey there! Thanks for leaving a review and for the feedback. The new app tracks your past orders and allows you to reorder from your past order. You can access them from the home screen by selecting the drawer menu in the top left and selecting Past Orders. If you have any additional questions please feel free to checkout our FAQs - https://www.bgood.com/rewards/. We've had a lot of feedback on adding Apple Pay. We will be rolling it out soon in the near future. If you have any further feedback in using the app, feel free to write to us at feedback@bgoodcares.com.

Disappointed in this app

No matter how many times I report an issue with app malfunctions or applying my rewards, NO ONE responds. There is no point to use the app, provide feedback, or frequent B.GOOD when the customer service is subpar. No communication from the Staff when they can’t fill an order via the app. No phone call, text message, tweet, etc., NOTHING! Literally takes longer to use the app, arrive and wait for food than to just walk in and order. I don’t get it. Maybe it’s just the Downtown location that I use that has issues with staffing or being too slow. But it’s more of a pain than it’s worth to even bother anymore.

Woooow

Absolutely smack, not much better there in Stuyvesant Plaza, if at all !! Very good prices, great options, whilst keeping it healthy and hearty !! Great quick lunch, and prepared in 10 minutes , if that !! Pickup or ordering to eat in, always a delicious option !