BharatMatrimony - Marriage App 17+

I had 6 months gold plan since April, 2022 for 4100Rs but very few interested accepted and received and that too after contacted most of them didn’t work because of multiple reason like horoscope, location preference though I mentioned everything in profile and suddenly started receiving some interest at the time of expiry of my plan and thought to renew it but seems like they increased too much from total amount of 4100Rs to 6500Rs for plan + 18% GST…. They simply looting people money and they got nerve of the people that people won’t go anywhere and they think that we don’t have other options except paying for plan… When I had chat with an agent he didn’t give me quote until I gave my ID and I told I will give it later then he said offers will change ID to ID so I really didn’t understand how they give different quote when people are in same country…. I can understand price may differ country to country but how can be different within the same country …. I am sure this people looting our money …how prices increase 3500Rs within short span of 6 months … very bad experience … when I told agent I would like to have same plan for same price then he simply said he is working since 5 years and he never saw that kind of plan with that price and she told to check my history how much I paid last time then no response from then… Beware of these frauds

Dear Customer, we are sad to hear that you were not satisfied with your Bharat Matrimony experience. To serve you better, could you please share with us more information along with your Matrimony ID to ios@matrimony.com to get things investigated from our end. We look forward to your response.

I have had some bad experiences using apps and sites, but I have to say that this one surely takes the Oscar in how bad the user experience has been.
Everything from registering to adding photos took multiple retries. Add to that, when you try to verify your profile things just freeze and then I could not even login to my profile - get a “invalid login information” message - even when using my profile ID for forget password option.
Reached out to chat help, and they simply tell you to email to some address for help… then why have chat help??

Needless to say, I am glad I didn’t spend any money and will be promptly deleting this poor excuse of an app.

Hello Customer, we apologize for the inconvenience caused. We request you to share your Matrimony ID with us at ios@matrimony.com to address your concern.

I think, 3.3 ratings is a lot more for this app. I have to login every single time to check my profile. From recent times, new issues with app like I cannot see anyone’s photo in my accepted list and pending list.

I do not want any response from developer regarding this. I’m not sharing any screenshots or providing any details. I’m really not interested in that. You are bunch of scammers, stay away from me.

More than asking me to share details. Try to fix your app or website, it’s slow and unresponsive all the time.

If you sign up, then you receive million calls in a day asking for feedback or membership.

Once you pay for it. You’re completely done, they don’t care if you exists or not. Their membership is all a joke. Unlimited messages or chats, that is definitely not true. Don’t waste your money, time and dignity that you’ve left.

Hi Surabhikarthik, our apologies! It looks like, we might need more details to understand the issue clearly and resolve it. Please write to us at ios@matrimony.com along with your Matrimony ID. Regards, Team Matrimony.