Big Spin Bingo - Bingo Fun +17

Does anyone else have a problem getting the email freebies? Says to open in the App Store! I already have the app. Lynda S.
This review is from April 2017 and I still have the same problem!
This review is from 28 May 18 9:53am. Mountain time zone.
I still haven't been answered on how I can
receive the email gifts! I usually don't get on the Facebook to get my freebies! If I do it seems I'm reading all of the comments and don't get anything else done.
I have submitted a request through the gear icon. If I can fix it on my end please let me know how! Thank you!

Hello Lynda, thank you so much for the review! Make sure to check out our Facebook page for FREE offers and exclusive giveaways. If you are encountering a problem, please submit a help ticket by clicking on the gear icon within your game and a customer support representative will assist you shortly. Have a wonderful day! Best, Big Spin Bingo

If you bought 3 or 4 cards how can you get to the other cards with no down arrow; left arrow in the top left asks if you want to leave and the other card doesn’t popup if you tried to click on it and kind of sticks out; they wouldn’t let you have 3 or four on the same page like other bingos while others have down arrows!!! I was capable writing in the emoji face after getting 2 bingos but glanced at the message someone else wrote and if people did buy 3 or four at the beginning how can people play the one behind the top 2 cards? After you spin the wheel before the game; will ask you to estimate your winning amount and it is a Math Probability and you cannot always get a bingo!!!

Hello Bingo Fan,

Thank you for reaching out to us. To see cards 3 & 4 all you have to do is swipe your cards up and down on your device. We do this to provide a larger viewing screen for our players. Please submit a support ticket in your game & we'll get you the energy lost for not being able to see the other 2 cards. Have a wonderful day!

Best,
Big Spin Bingo

I have played this game on and off for two weeks. Compared to other bingo games I played, the following issues are disappointing to me:

1. Energy is WAY to expensive.
2. Energy daily bonus is terrible. You can’t give players more than two or three energy? There is no daily bonus progression.
3. I go to add players from Facebook and all I get is my own friends list and NOT players from the game. I have read several complaints from other players about this.
4. It appears you want people to spend money more than having various features for the game so a player can collect energy to play.
5. I play some bingo games that allow you to collect a daily bonus of 150 energy to buy cards twice daily.

Please update this game so players are motivated to play. During this time of COVID-19 other games are giving out free energy or lives to people who have lost their jobs and are stuck at home.

Hello Bingo Fan, thank you for the feedback. We provide all players with a daily bonus which has the opportunity to drop up to 25 energy. We also provide players with a bi-hourly bonus as well as the ability to watch ads for free energy. In addition to this we provide players with free energy on our Facebook page almost every day.

To protect the privacy of our players in the game we only allow people on your friends list who have downloaded the game to be added as friends in your game. However, we do have a Facebook group to where players can become friends with other players to help grow their friends list.

Best, Big Spin Bingo