bigbasket & bbnow: Grocery App 12+

Online Grocery Shopping App

BigBasket.com

Designed for iPhone

    • 4.8 • 7K Ratings
    • Free

iPhone Screenshots

Description

bigbasket: A TATA Enterprise

Introducing bbnow: Get your groceries delivered in 10 minutes. Choose from 20000+ grocery essentials. Available only in select cities.

bigbasket is India’s leading online grocery shopping app, trusted by 10 million+ happy customers and counting!

Install the bigbasket app now and get your groceries delivered in 300+ cities and towns across India.

Shop from a vast range of 20,000+ products including farm-fresh fruits and vegetables, groceries, fish, chicken, meat, home & household essentials, pet care needs, organic products, beauty and hygiene, imported and gourmet & more at the best prices. Enjoy hassle-free online grocery shopping and home delivery at just a click of a button.

FEATURES AND SERVICES

What to expect from us?

* Wide range of products, including fresh fruits and vegetables: Choose from a vast collection of 20,000+ products across 1000+ national and international brands including Aashirvaad, Amul, Bisleri, Cadbury, Complan, Fresho, Haldiram, Himalaya, Horlicks, Kellogg’s, Lays, Lizol, Nandini, Nescafe, Nivea, Nutella, Patanjali, Saffola, Sunpure, Surf Excel, Vim, Zespri to name a few. And yes, we have a full range of fresh fruits and vegetables, procured directly from farmers!

* Enjoy low prices and great offers: Buy at low prices with great offers including discounts, bundle pack offerings, promotions.

* Fast and Secure Checkout: Pay by UPI, net-banking, credit and debit cards options and e-wallets.

* Assured quality: We source most of our fruits, vegetables and private label staples (bb Royal, bb Popular) directly from farmers.

* Search in 7 languages: Our app supports searching for items in seven regional languages. Search for “vendakkai” or “bhindi” or “ladies finger”, we’ll get it right automatically.

* Easy search options: Easily shop from your past purchases with the help of SmartBasket, else use our various search options: scan the bar code search, give voice commands, use filters on categories or brands.

FEEDBACK / APP SUGGESTIONS:
At bigbasket your shopping experience is our priority and we would love to know how we can improve our app as well as services. If you have any suggestions to improve our app, please mail us at productteam@bigbasket.com. For any inputs on our service we are at customerservice@bigbasket.com, https://www.facebook.com/Bigbasketcom or 18601231000.

What’s New

Version 6.7.4

▪ Bug fixes and improvements.

Ratings and Reviews

4.8 out of 5
7K Ratings

7K Ratings

Mrs. Chatterjee ,

Happy Customer

I’m using bigbasket since lockdown and I’m more than happy with their service. Bigbasket has almost everything I need, prices are reasonable and I am very happy for their timely delivery. Sometimes they are earlier than the scheduled time slot but they are never late. Delivery people are also very nice and helpful. If there is any problem, they try to solve it as quickly as possible. Thank you so much.

Developer Response ,

We are happy to know that you have had a good experience with our service. Thank you for the review and rating.

MohanaGondi ,

App shows the items that are not available as available

Due to COVID we started ordering groceries through Big Basket , everytime we order atleast one item will be missed saying stock is not available but it will be listed as available in the app . Sometime delivery person says stock is available but we missed it . Finally we will not have the product in hand and top of it delivery charge will be applied as the total amount will be less than 600 after removing this item . Customer care doesn’t care to respond to questions . My opinion is these people are taking advantage as there is no competition in the market . Not only the app entire bigbasket system have underlying issues which are effecting end customers

Delivery person cancels the order without an attempt for the delivery and there is no proper response from the customer service or the app support . They simply respond to your reviews saying write it to app support but no one really cares

Developer Response ,

The inconvenience caused to you is deeply regretted. We would like to connect with you with regard to your experience with us. Can you provide us with your registered details at appsupport@bigbasket.com so that we can reach out?

Sheishulk ,

Bad service.. Buy somewhere else

Don’t bother ordering from them cause you might not receive the items at all or they’ll cancel your order without even putting the effort to contact you. They don’t deliver the order in the allotted time slot and will not even inform you about the delay. Being an Indian I was still okay with them being late and following indian Standard time but what irritated me even more was that they were supposed to deliver the items between 10 AM -12PM.. They finally called me at 1.12 PM which unfortunately I missed and at 1.13 PM(WITHIN 1 minute) they sent me an email that the order has been cancelled cause I did not pick the call. I wait for 1 hour 12 minutes and they did not even bother to at least put minimal effort to reach me. Order at your own risk if you can wait for their call without taking even 1 minute off. Any other important thing can wait but big basket will not.

Developer Response ,

We are really disappointed to know that our services did not meet your expectation. this is definitely not the kind of experience we would want you to have. Please share your registered details at appsupport@bigbasket.com so that we can look into it & assist you in the best possible way.

App Privacy

The developer, BigBasket.com, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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