bigbasket is India’s leading online supermarket shopping app, trusted by 6 million+ happy customers and counting! Shop anytime, anywhere from a vast range of 20,000+ products including farm-fresh fruits and vegetables, groceries, home & household essentials, pet care needs, organic products, beauty and hygiene, imported and gourmet & more at the best prices. Enjoy hassle-free online grocery shopping and contactless home delivery at just a click of a button.
FEATURES AND SERVICES
What to expect from us?
* Wide range of products, including fresh fruits and vegetables: Choose from a vast collection of 20,000+ products across 1000+ national and international brands including Aashirvaad, Amul, Bisleri, Cadbury, Complan, Fresho, Haldiram, Himalaya, Horlicks, Kellogg’s, Lays, Lizol, Nandini, Nescafe, Nivea, Nutella, Patanjali, Saffola, Sunpure, Surf Excel, Vim, Zespri to name a few. And yes, we have a full range of fresh fruits and vegetables, procured directly from farmers!
* Enjoy low prices and great offers: Buy at low prices with great offers including discounts, bundle pack offerings, promotions.
* Fast and Secure Checkout: Pay by net-banking, credit and debit cards options and e-wallets.
* Assured quality: We source most of our fruits, vegetables and private label staples (bb Royal, bb Popular) directly from farmers. Our confidence in quality is the reason we have a “no-questions-asked” return policy.
* On-time, every-time: We take pride in timely delivery and if you get any of the products after the stipulated time, you are entitled to a 10% refund.
* Search in 7 languages: Our app supports searching for items in seven regional languages. Search for “vendakkai” or “bhindi” or “ladies finger”, we’ll get it right automatically.
* Last-minute shopping? Sweets from the neighbourhood? : We have you covered with our 90-minute express delivery and specialty store offerings (only in select cities)
* Easy search options: Easily shop from your past purchases with the help of SmartBasket, else use our various search options: scan the bar code search, give voice commands, use filters on categories or brands.
PRESENT IN 25+ CITIES
We deliver in the following cities: Ahmedabad-Gandhinagar, Anand, Bengaluru/Bangalore, Bhopal, Chandigarh, Chennai, Coimbatore, Delhi NCR (including Gurgaon/Gurugram and Noida), Hyderabad, Indore, Kanpur, Kolkata, Lucknow, Mohali, Mumbai, Mysuru, Nagpur, Panchkula, Patna, Pune, Surat, Vadodara, Kochi and Vishakapatnam.
FEEDBACK / APP SUGGESTIONS:
At bigbasket your shopping experience is our priority and we would love to know how we can improve our app as well as services. If you have any suggestions to improve our app, please mail us at email@example.com. For any inputs on our service we are at firstname.lastname@example.org, https://www.facebook.com/Bigbasketcom or 18601231000.
▪ Bug fixes and improvements.
Ratings and ReviewsSee All
I have been using bb services from last 2 yrs and product varieties , delivery slots , timely deliveries , return options and app performance everything is awesome . I only had few issues while requesting for a change in delivery slot . Whenever I do this, I never get it on the next Promised slot and the order gets delAyed by 2-3 days . Other than that bb is a savior for all people who can’t visit stores for some or the other reasons .
Developer Response ,
Thank you for rating us, We are sorry for the delay in the delivery. Could you please write us at email@example.com. We will have this checked and update.
App shows the items that are not available as available
Due to COVID we started ordering groceries through Big Basket , everytime we order atleast one item will be missed saying stock is not available but it will be listed as available in the app . Sometime delivery person says stock is available but we missed it . Finally we will not have the product in hand and top of it delivery charge will be applied as the total amount will be less than 600 after removing this item . Customer care doesn’t care to respond to questions . My opinion is these people are taking advantage as there is no competition in the market . Not only the app entire bigbasket system have underlying issues which are effecting end customers
Delivery person cancels the order without an attempt for the delivery and there is no proper response from the customer service or the app support . They simply respond to your reviews saying write it to app support but no one really cares
Developer Response ,
The inconvenience caused to you is deeply regretted. We would like to connect with you with regard to your experience with us. Can you provide us with your registered details at firstname.lastname@example.org so that we can reach out?
Bad service.. Buy somewhere else
Don’t bother ordering from them cause you might not receive the items at all or they’ll cancel your order without even putting the effort to contact you. They don’t deliver the order in the allotted time slot and will not even inform you about the delay. Being an Indian I was still okay with them being late and following indian Standard time but what irritated me even more was that they were supposed to deliver the items between 10 AM -12PM.. They finally called me at 1.12 PM which unfortunately I missed and at 1.13 PM(WITHIN 1 minute) they sent me an email that the order has been cancelled cause I did not pick the call. I wait for 1 hour 12 minutes and they did not even bother to at least put minimal effort to reach me. Order at your own risk if you can wait for their call without taking even 1 minute off. Any other important thing can wait but big basket will not.
Developer Response ,
We are really disappointed to know that our services did not meet your expectation. this is definitely not the kind of experience we would want you to have. Please share your registered details at email@example.com so that we can look into it & assist you in the best possible way.
- SUPERMARKET GROCERY SUPPLIES PRIVATE LIMITED
- 147.6 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Frequent/Intense Alcohol, Tobacco, or Drug Use or References
- © 2015 Supermarket Grocery Supplies Pvt Ltd
With Family Sharing set up, up to six family members can use this app.