BIGO LIVE-Live Stream, Go Live 17+

I’m still giving it a 4 because I actually enjoyed the app. I just came up on a live panel and opened my camera towards the poker table I was playing at and just a second of my camera being open my account got immediately banned with no warning whatsoever. And they got my account banned for class A which is permanently for 10 years. Imagine banning a person for 10 years from an app for opening ur camera to a poker table. I get that gambling stuff isn’t allowed in the app, but I wasnt aware of that at the time. A message of warning telling me that I couldn’t show any gambling related things on the camera or else my account could get banned would have been a more proper way of handling it. But no… they banned my account permanently for something that seems so harmless and didn’t offend anybody. If any bigo support could help me get my account back, I would appreciate it. I’ve been in the app for probably only 8 months and have a total contribution of 700k already.

Dear user, We are sincerely sorry for the inconvenience. Please kindly understand we don't intend to limit any users but some functions may be affected if there is any violation. To better help, please email our team at feedback@bigo.tv and provide your account id. We will have a quick check on your issue and try our best to help. Thank you, Caley

Beware of the people that try to be big O they are the hackers and they will get into your account they will ruin you you’ll buy diamonds & they’ll take them I just started my ordeal with my hackers and I’m hoping to have a good endingWish me luck 9k BIGO got out of my account, on top of that NO ONE FROM BIGO IS THERE TO HELP. For example go ahead and press the app Support or any one of them buttons that are highlighted you click on it and it just takes you to the app that’s the only answer they have is just to start over so please save yourself. I literally have only gotten 1500 back and not to mention the diamonds I did purchase the account is frozen I can no longer use them so what good is my account now with the high numbers I have to start fresh I would not recommend BIGO and to make sure that you don’t have your bank or cc attached to your phone, hopefully this helps the next person so that you don’t become a victim like me.

STILL HAVE GOTTEN NOTHING IN RETURN
DECEMBER 2022
Like I said BIGO is a scam, they tell you buy diamonds and u get beans but literally you only get your account frozen so u cannot access it anymore. I’ve spent 4-5k billed 8-9k and now have access to zero. FYI… stop any business with BIGO. Every charge that is 99 cents, turns out to be $1.06…. BASED ON WHAT TAX? BIGO is located across the sea, there is no tax. Apple I will be opening another ticket, BIGO will give me my money back.

If your account got hacked but you could still log in your account and found your account lost diamonds or beans please kindly change your passwords immediately , you could go into the [Help & Feedback] page to retrieve your loss. Please do not worry ,we totally understood your mood,we will try our best to solve your issue.

Follow the step: [Feedback]-[Account]-[Q9]-[Click to fill in the form]

If you want to protect your account from hacking or cheating , please do not trust any suspicious messages from strangers or any rewards messages requiring your phone number and verification code, and make sure not to share your account with others.
Then your account and property would be safer.

Your understanding and patience towards this would be highly appreciated，thanks for your support .
Please kindly rate my service and wish you have a nice day.
Should you need any further assistance, please don't hesitate to contact us.
Thank you for choosing bigo live
Best Regards,
Daniel
Bigo Live Team

I really love this app. I have made really good friends on here. Some of them will last a lifetime however, I have noticed one very important flow and that is well actually2 the first one being dead there are too many restrictions, so you can’t really express what’s on your mind in the way a person should have the luxury to do so when a person is stealing a certain way they shouldn’t have to change the wording off how they feel just to fit into the status quo. My second program with this app lies in at a certain point this app doesn’t allow you to follow as you want, which is a major limitation not only for me, but also for the other people that are using this app currently as I’m sure you are aware not all of us have time to just wait until tomorrow to try again and follow the next batch of our fence it’s just not right please fix this as soon as possible So we can go back to enjoying this wonderful app please do not impose anymore limitations. Otherwise, I will have to find a new app that is also free, but has none of these obstacles stopping me from making my voice be heard thank you very much. I really appreciate it Dominik Soukup.

Hi Dominik! Our Community Guidelines promote a safe and positive experience for livestreaming and audience members. There are no limitations to how many livestreamers you can follow - there are so many talented people to follow and watch! Please do not hesitate to reach out to us directly at cs_bigoamerica@bigo.sg in order to share more details about your experience. - Joy