Bikeep 4+

Useful, but would be better with Apple Watch

This app is useful for finding parking. It also allows you to leave home without a bike lock, great.

But when will there be an Apple Watch app (or Apple Wallet card that can be added to the Watch and used with NFC)? I sometimes leave home with just the Watch, no iPhone, especially when biking or exercising. Please let us use the Apple Watch for locking too!

Also, would be great if you didn’t ask for phone or email — shouldn’t need to collect that data for parking your bike.

Phản Hồi Từ Nhà Phát Triển ,

Thank you for your insightful feedback and suggestions. We are indeed working on integrating both Apple and Google wallets into our app in the future, as we understand the convenience it would bring to our users. Seems like Apple has made it quite tricky (for security reasons), as special readers are needed to be able to communicate with the Apple NFC.

Email or phone number is crucial when users need to contact our support team.

Virtually useless

I seriously regret giving this app my phone number (necessary to get it to do anything at all).

After reluctantly providing my phone number, the app it went through several intro screens, but the text on the screens was so off center that only a few letters of each line of text was visible. I have no idea what it was trying to tell me in the half dozen or so screens.

When I get in it has a banner that refuses to go away and covers the top line of text that I haven't allowed to track my location. I can browse the map just fine without constantly giving bikeep my geo location so they can sell it, but there's no way to get rid of the message or see what it says underneath it.

It looks like it will allow me to reserve a locker or rack, but when I go into that function it shows me what is clearly supposed to be a tutorial, with a message above it that allows me to turn the tutorial off, but the part of the window that's supposed to show the instructions is completely blank.

Seriously, these glaring problems could not possibly have made past even though most basic test. I guess bikeep doesn't bother with such frivolous efforts as checking to see if the software works before releasing it to the App Store.

App routinely fails to work

I had high hopes for this. Biking and transit are integral parts of my daily commute. This application and the lockers are patently unreliable. Multiple times, the app just blinks and doesn’t scan the QR code. The locker has failed to unlock. After scanning the QR code I get an error that “heartbeat not found” etc. this is super frustrating as I was relying on it for transportation to work highly. Do not recommend this application until they fix the system.

Phản Hồi Từ Nhà Phát Triển ,

Our sincerest apologies for the inconveniences caused.
Our team dedicated their weekend to resolving the App problem and we're pleased to report that this app issue has NOW been fixed.

If any issues let us know.