Billings Gazette 12+

Ap is a joke

It used to be that this ap was somewhat usable. The last couple of stories I’ve tried to view have been bared by pop up’s telling me I have to subscribe in order to view them. When I hit the close button at the top of the subscription window it bumps me back to the home page which in turn bumps me back to the story and the annoying subscription window. There doesn’t seem to be a way to stop this other than exiting and quitting the ap. Seriously considering deleting the ap. What’s the point of getting an alert about a story when you can’t view it?

Developer Response ,

I apologize for any technical issue you may be having. Please contact 406-657-1208, to verify you are signed up for full digital access.

Horrible app and zero customer service

I want to support the Gazette as a local paper but they are making it incredibly difficult to justify paying for an online subscription. The multitude of ways this app fails are too numerous to count. I can access my account on my iPad, everything else is a no go. I’m kicked out, logged out, asked to log in when I already am and then told I need to subscribe. It’s beyond ridiculous and the only response I got from their tech support was ‘it’s a work in progress.’ But they have no problem billing me monthly.

Constantly logs me out

I subscribe to the online version of the gazette. Recently the app started logging me out after closing. It has progressed to where I am consistently logged out and asked to purchase the gazette subscription. Sometimes even when I am fully authenticated and successfully logged in I cannot read articles and the “you must subscribe” screen pops up.