Binance: Buy Bitcoin & Crypto 17+

Cluttered GUI

The exchanges GUI is cluttered. I end up touching something I didn’t mean to touch because all the buttons are close to each other. I understand they want this to be user friendly by placing everything in the open so nothing is hidden but it just makes everything messy. Add menus and you can free up space on the GUI. It’s hard increasing and decreasing price of coins we are selling in the exchange without hitting something else and causing the screen to swipe. Same goes for the amount buttons to increase and decrease the amount of coins we are selling and buying in the exchange screen.

Also id like to be able to see market/price history on the buy/sell screen so I can see how much a coin was being sold for last month as I’m pricing it for selling without having to change screens and go to the other market tab to engage prices.

Oh and most importantly there should be a note when selling coins that there’s a bare minimum of .1 before we go to sell our coins. I wasted time setting up a coin to sell just to find out afterwards I didn’t have enough coins to sell which wasted minutes of my time. So minimums and other rules should be made visible at all times.

Other than that it’s a good app. 4 stars.

If you are a serious investor, you will lose your money.

I have been using Binance for a little bit, even promoting it on my website. I made a serious purchase a couple months ago of about 2-3 Bitcoin, about $50k, along with my partner who also spent about 50k, so 6 figures total. When the transaction was made, the money was transferred out of our bank accounts, but no Bitcoin was added to the wallet. We waited 3-4 days for the transaction to go through and nothing. We started contacting and found out that our money was sent, but our Bitcoin was being withheld for no reason. There was no reason this should’ve happened since we bought it through the app especially for longer than a week . We were communication with a middle man for months trying to figure out why our Bitcoin was not being sent to us and all we got were excuses saying they were trying their best and that we were being rude. We stopped using Binance on our website and they got upset with us saying that it was unnecessary and that they don’t understand why we would stop using their services. Been about 6 months and still no word. Our money is long gone and if you use this app to purchase more than a couple hundred dollars worth of tokens, they will take your money as well.

Bad security policy

How can you be protecting my assets from me. Why will I have to steal my own money. If you really want more people on your app it’s best to change some policies. You held my money from me because I changed my phone number. If you held it for me to do some security verification and release it in few hours it would have been nice. But you hold bitcoin up for 2 days. That’s wickedness. Knowing fully well that anything can happen. It could increase or decrease. And it’s been decreasing since I last checked. I need my money back before the end of today. I should have checked your reviews before I signed up for this app. More bad comments about the app than the good. If there any human beings reading this please I need my money ASAP. Can’t wait for 48 hours. Not even 24 hours 48 hours. If you were in my position will you wait talking to the man who made this policy. Funny how it’s only applied to only the users in Nigeria. What a life. I need that money. It’s not much but a lot of people are looking forward to feed from it. God will not deprive you of your food don’t deprive me of mine

Developer Response ,

Hello, we want you to have the best experience at Binance! We would like more details of your operation so that we can help you in the best possible way. If you have already contacted our chat support regarding this issue, can you please provide us with your case ID so that we can check your case details further? If you haven't contacted our support yet, please go to binance.com/en/chat to get started and share your case ID with us. ET 💛