Bird gives you access to shared e-scooters and personal electric vehicles in 100+ locations worldwide. Whether you’re headed to work, class, or just need a breath of fresh air, Bird gets you to your destination with ease. No traffic, no pollution, no expensive rideshare.
HOW IT WORKS
• Download the app
• Create your account
• Find and scan a vehicle’s QR code
• Fly responsibly
• Park with care
• Keep the public right-of-way clear
• End your ride
AN ELECTRIC ALTERNATIVE
Bird works with cities, universities, and partners across the globe to provide an eco-friendly transportation option that complements existing transit systems and reduces our reliance on cars. Powered by electricity, our fleet of personal electric vehicles helps reduce pollution and traffic, making cities more livable for everyone.
• Avoid riding on sidewalks, unless local law requires or permits.
• Wear a helmet when you ride.
• Park clear of walkways, driveways, and access ramps.
• Visit bird.co/safety to learn the rules of the road.
CHARGE WITH BIRD
Make money in your spare time by keeping our vehicles charged and ready to ride. Download the app and select "Charge with Bird" from the menu to sign up and join the Bird Charger community.
BIRD AROUND THE WORLD
Bird is currently available in 100+ cities and universities worldwide. Find Birds near you at bird.co/cities.
Start without scanning. Just reserve your Bird first, then tap Start at the top of the app.
Ratings and Reviews
Bird does more than rent customers scooters out, they help people out. Offer discount program for commuters. Customers service is over the standard reputable, they respond as fast as they can and that’s not an hour or so. It’s under 30 mins or less. Average for me it’s 3-7 minute they respond with concern, check to make sure I’m ok, offer what they can do for me. Beyond corporation metaphor image, they take humanity actions. They help out. Scooters always get maintained, spite of sour lime, I have almost gotten run over by cars and bus few times, almost crash into wall because lime is behind with maintenance. I am proud of their company spread across the world. But maintenance here in America....I don’t know. I never had problem with bird. I wonder why I love birds now? Sign up with bird. You won’t regret it. Make sure you got something in your pocket and they will provide you excellent service you need.
Developer Response ,
Hello! Thank you so much for your generous and detailed review! I've made sure to share this with our team. We're proud to deliver a great experience for our riders! Thanks again, and have a great day. Best, AC.
Update charger experience seriously needed
This is a review from a chargers perspective. If your downloading this app to become a charger you may want to hold off for the next few updates. Being a charger seems great until you find out how confusing and frustrating it is. You guys at bird need to hire more user experience IT guys because the app is seriously lacking on the charger side. You guys need to clear all of the red scooters off of the map. Its a terrible idea and makes things more confusing for the chargers. If you guys need help locating lost or damaged scooters you should hire a more dedicated team to do so. All these red scooters are cluttering the map! Most them should at least should drop off from the map after a few days of not being found. The same goes for the yellow scooters. You guys should aim to make charging as simple as possible! It shouldn’t be a scavenger hunt to find a scooter you want to charge. You guys are seriously wasting peoples time and gas by having these miscellaneous birds that are not even at the location. If someones says the bird is not there it needs to be removed from the map (period). Or hire a dedicated person to go around and check if the birds are really even there. Something seriously need to change if you want to see a better turn out for charging these scooter. Others wise you have people out here wasting precious time.
Developer Response ,
We are sorry to hear about your poor experience and thank you for taking time to provide this feedback. Over the past few months we have worked to dramatically improve the charger experience through map improvements, clearer pricing, and faster customer support. These improvements stem from feedback like yours. Please don't hesitate to reach out to us at firstname.lastname@example.org with any additional suggestions and feedback. Thank you! - DC
Disappointed Charger - Lack of Support
I really love BIRD’s viewpoint of getting cars off the road However, from a business stand point - and my personal experience as a BIRD Charger - I honestly believe it would benefit BIRD to invest in stronger and more timely tech support ( it could take up to 24 hours to get a reply) - rather than investing in expansion to other cities, states and countries. I feel like it is a House of Cards and I would hate to see such a great idea crumble...
My first several weeks as a Charger were great. Even though I only had 3 charger cables, with the proper planning and the will to hustle, on a good day I was able to charge 14-18 scooters. Around the beginning of August - my BIRD app would no longer allow me to “capture” birds. The app would vibrate when I scanned an AVAILABLE bird - but the scanned bird would not show up in my ACTIVITY TASKS. On numerous occasions, I reached out for tech support. They suggested I update the app, delete my app, change my email address, etc. None of these simple suggestions worked. After 3 weeks, and hours and hours of trying to get the app back to working mode - I’m still unable to “capture”. Apparently no one is trained or qualified to help beyond the obvious. So, quickly the Bird App went from a viable form of income to a complete waste of time. So disappointing...
Developer Response ,
Thank you for taking the time to share this feedback. We want everyone to have a magical experience with Bird. Your feedback shows we need to do better. Since receiving your note we have improved our charger platform and the overall quality and speed of support. We hope you will consider charging again, and feel free to reach out with additional feedback and recommendations to email@example.com Thank you! -DC
- Bird Rides, Inc.
- 221.1 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, Catalan, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Laotian, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Somali, Spanish, Swedish, Turkish, Ukrainian, Vietnamese
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © Bird Rides, Inc.
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With Family Sharing set up, up to six family members can use this app.