As much as I love my smart feeder, this app leaves a lot to be desired. - First. I feel like the fact that you cannot use the AI service on iOS should be better advertised or at least made clear somewhere. I received my first Birdfy feeder as a gift and that was a main factor in them deciding on this one. - the overall app layout is confusing in how you save the photos and collections and kind of a hot mess. You have to load and reload multiple pages to go back farther than 8 videos in the same day, and if you click on one and go back then than progress is lost. This could be a much cleaner video timeline/daily thumbnails setup. - it is generally very slow to load live and my camera is set up very close to the wifi. - I’d love to be able to save a still from the videos to the photo collection. You get a video and photo of each bird but the photo is usually them in motion, head down, etc. The videos have some good moments that should be able to be saved instead of a blurry photo of just their tail feather.

We’ve had our feeder up for about two weeks. So far, it’s been great. We LOVE the fact Netvue’s new feeder is environmentally conscious and Earth friendly. It’s made of natural bamboo and is an excellent addition to the line of bird feeders they offer. You get the same features such as the live- streaming and a SD slot to give you more memory capability but you also get two very LARGE bird seed reservoirs and a complimentary artificial intelligence (AI) subscription which my Hummer feeder unfortunately did not come with. The bamboo feeder itself is heavy, so be aware. It’s heftier than the plastic Hummer or any of the other plastic feeders out there. Make sure you secure it well! Installation was fine as the directions are clear and self-explanatory. You have to attach the perch extension but that just gives your birds more room. It even came with the small screw driver, for convenience. The Bamboo feeder came well packaged so no damage during shipment and it arrived fairly quickly. We use our feeders as added protection to our backyard for unwanted (human) intruders but seeing the animals come in at night is extremely cool! We would definitely recommend Netvue’s new Bamboo feeder to any avid birdwatcher or someone who loves nature in general. It is solidly built and very user friendly.

When we purchased our Birdfy Feeder back in July, this app wasn't available. So, we have been using the Netvue app to check on our feathered friends. It's been underwhelming, to say the least. The Netvue app isn't difficult to navigate, but it's not for birding. The Birdfy app is clean, gives us timely notification of critters on our Feeder and I like that it shows you the last five clips from your feeder when you open the app, rather than the Netvue app, where you have to click on the "notifications" option from the feed view. And my wife and I love that we can easily see what other "Community" members have posted for everyone to see. The addition of labels on the tabs at the bottom of the screen and withing the Live view are also a great addition as well as the "Screenshot" and "Record" options. This app is really a step up from the Netvue app. Don't get me wrong, the Netvue app isn't all bad, I just think that this version of an app is more suited for birding. We're looking forward to putting our Hummee on in the Spring and really seeing what great videos we get and share with everyone.

I bought this for my wife for Christmas. It sat in the box until last month. While difficult I did manage to get it connected. I tried installing it today outside. I have excellent bandwidth and 2.4GHz setup on a dedicated connection just for this device. After connecting last month it won’t connect today. I was on chat with multiple people. I reset my passwords, deleted the former connection, reset my router , used a hot spot on my phone and after multiple hours still cannot connect. I worked on IT for many years. I understand networking, routing and everything necessary to make pretty much anything work but this crazy the lengths you have to go to in order to get this going. Customer support answers chats right away but everyone I talk to is just a repeat telling me to try what I already tried. This device is meant for consumers who birdwatch. If this is the experience they all have this is going to wind up being a total waste of money. Support has been responsive but unable to resolve the issue at all.