Bitdefender Mobile Security 4+

Good VPN but constant WiFi issues

Bitdefender on PC works flawlessly for me, however, using it on iOS seems to be buggy. It’s nice to see it blocking ads in Apps that I never knew was reaching out to potentially malicious servers. The VPN also works well. My biggest issue is with the constant interference with WiFi connections. Sometimes WiFi would be working fine and then out of no where it stops resolving websites. The fix has always been to disable and then reenable WiFi. The problem is that there is no indication that WiFi is having issues until you try to open a web-based app or browse the web and notice it isn’t working. I honestly think the culprit is with the web protection feature in Bitdefender cutting off all web traffic inadvertently. I’ve been using the app with that feature disabled and haven’t had any issue in a few days now so I’m pretty convinced this was causing my issue. Hopefully this gets resolved in the near future as I really do like their security software overall, I just can’t recommend it to anyone in its current state.

Developer Response ,

Hello, Sorry to hear about this. Please write us an e-mail at bdios@bitdefender.com and we will gladly help you. Thank you!

What am I paying for?

The account security feature seems useless. I say that because when there is a data breach and your info is compromised and found on the dark web the app is supposed to let you know so you can take action. I have been notified 4 or more times by my bank about my personal information being found on the dark web due to different data breaches in the last two years. Bitdefender account security has been dead silent. Every time my account security is checked it tells me my info is safe and that I haven’t been found in any data breaches. I opened a ticket with customer service and they responded once with an email that gave me instructions that could not be followed because there was no way to do what they said to do. I have contacted them two more times and have not received any response. As a result I no longer trust the brand and will not purchase their products again. It appears that I paid for a product for two years that actually does nothing. Think twice before pulling the trigger on a purchase with this company. Get something that actually works and save yourself time, money, aggravation and potentially the loss of important personal information that could lead to identity theft and fraud.

Glad to have an extra layer of protection on iOS

The addition of the web protection feature is a nice plus.I have gotten pages blocked while surfing the web. The sites blocked usually had something to do with ads and such. Didn’t realize how much tracking was being done on the site I visit.

However, since I do not pay for the premium VPN just yet, on my T-Mobile LTE I can connect to the server for “Web Protection” but nothing is able to be pulled up so I have to disconnect it until I get on Wi-Fi. Now, if I have the trial Bitdefender VPN on with the web protection then my data works on T-Mobile LTE. It’s pretty strange because I was able to use this feature when I was on Consumer Cellular using T-Mobile towers.

Every now and then, I have issues like others who have review the app. The VPN will become whack and I have to completely reinstall the app to get it working properly again. This issue is not as bad as when I first installed the app a few months ago.

Also, I am considering switching to Bitdefender VPN when my NordVPN subscription ends. I would like to have the ability to choose if I want the VPN to connect all the time or just on Wi-Fi, and be able to choose Wi-Fi networks I trust where the VPN would not connect but the web protection would remain enabled. NordVPN has the option to choose when and in which data connection the VPN connects.