BudapestGO 4+

The most inconvenient part of this app is that it does not allow you to access your tickets without exiting from the transport navigation (Which means you lose access to your pre-planned route every time you need to scan the QR codes.)
Seems like a huge oversight!

Next request. Please let us tap on a particular stop along the route in navigation to see other busses or trams stopping there. This used to be a useful feature in BKK app time. Sad that it’s not there anymore. Currently, when you tap on a bus stop, it takes you to the bus’s route instead of showing other bus options.

Dear radinyad,
thank you for your feedback, we are working on the application, hope you will be more satisfied with the updates. You can still see the ETAs of the vehicles if you tap on the stop. If you can't find this feature, please shake your phone and report the bug in the pop-up. Thank you for your help!

This App will not work below ground in the Budapest Metro! The App also does not prove an off-line verification of your validation of any ticket purchased in the App. So, even though you validate your tickets purchased in BudapestGo before getting on the Metro, when you get off, the “inspectors” will target tourists and demand to see your validation in the App, which will not show up. They will the demand 12,000 HUF ($35USD) in cash on the spot as a “fine.” It’s a scam and they know it. Good luck getting your money back. As soon as I turned a corner near an exit and got connection, boom! My validation appeared in the App. I went immediately back to the scammer/inspector, but she had fled. Her partner of course pretended not to know anything. Solutions. Do not reply on the App below ground in the Metro. I went to customer service and reported the incident and they are aware of the connection problems below ground. So you know these “inspectors “ know exactly where to stand and go after tourists. The money goes in their pocket and they disappear. Instead, use BudapestGo only above ground and if you have to use the Metro, purchase a separate, paper ticket and validate it through the machine so you have proof.

Sorry for the inconvenience, thank you for reaching out to us! Many factors can affect data connectivity in the metro. While the majority of passengers experience no issues using the app underground, individual problems may still occur.

Please contact us by emailing bkk@bkk.hu and include the necessary identification details (BKK ID, registered email, registered name), as well as the exact time and location of the incident. If possible, attach a picture of the penalty fare receipt(s). Our staff will investigate the matter. Thank you for your cooperation!

as is, it is pretty annoying. Incredibly slow, limited payment options—buying paper tickets makes life easier: and it should be the other way round…

Sorry for the inconvenience! If you're still having a problem with the app, please record the error in the error reporting interface that appears when you shake your device.