Blink Car Share 4+

The concept is great, the problem really lies between the connection with car and app. It will tell you that the car isn’t connected, or when you are ending the ride it will try to tell you that the ignition is still on/charger is not plugged in. But it locks the door first and then you can’t do anything except call customer service. I’ve probably had to call them over a dozen times to prevent my charges being ran up due to a faulty app assuming I haven’t ended my ride yet. All it takes is 1 company to come in and do it better and this app will get less and less popular.

We are so sorry for your experience. Please know that we take your feedback seriously and that we are continuously working on improving this pilot service. There is already another app update available with major improvements. As for our CS, they are internal, and they help both Blink Charging customers and Blink Mobility Customers which is why they ask what service you are calling in about. We would like to hear more from you and make up for your experience, please email us at Support@BlinkMobility.com if that's something you would be interested in. Thank you for your patience and your feedback.

I’ve been using the BlueLA Car Sharing app for many months, and it’s been a game-changer for getting around the city. The app is user-friendly, making it easy to locate available cars and reserve them in just a few taps. The vehicles are always clean and well-maintained, and I love that they’re fully electric—great for reducing my carbon footprint!

The pricing is transparent and affordable, especially compared to owning a car or using rideshare services for frequent trips. I also appreciate the numerous locations and charging stations across the city.

If you’re looking for a sustainable, budget-friendly transportation option in LA, BlueLA is definitely worth it! Highly recommend!

Thank you for the review! We're glad to hear you're enjoying the service.

The app is working better. Not so many issues. I rented a car for the second time today and the app was working way better. What should be said in GIANT letters everywhere in the app is that you need to have Bluetooth and GPS on at the same time to properly access the car’s features.

After the ride, I parked and was able to check in and out. I did have to call customer service to end the ride on their end, that was the only issue. Will use again now that everything is working better.

Thank you for your feedback. We are continuously making updates and improvements to our app and service. We appreciate your patience and are glad to hear customer service was able to assist you.